# Campaign bugs

**URL:** <https://forum.mautic.org/t/campaign-bugs/8497>\
**Category:** Product Support\
**Created:** [May 15, 2017, 9:13am UTC](https://forum.mautic.org/t/campaign-bugs/8497 "2017-05-15T09:13:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ZitaGopublic](https://avatars.discourse-cdn.com/v4/letter/z/ee7513/32.png) [@ZitaGopublic](https://forum.mautic.org/u/ZitaGopublic)\
**Post date:** [May 15, 2017, 9:13am UTC](https://forum.mautic.org/t/campaign-bugs/8497/1 "2017-05-15T09:13:23Z")

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Hi all,  
  
  
  
Hope you can help.  
  
After launching our first campaign I realized there are some steps not going the way planned/programmed. Could be a bug or could be a wrong set-up; not sure.  
  
(1) After the contact has opened mail they should be removed from the segment --\> this action was not carried out… contacts are still in segment.  
  
(2) I manually removed contacts from the campaign who reacted on my mails —\> however these contact still received the rest of the email sequence.  
  
  
  
Thanks ahead, Zita

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<div class="post-metadata">

**Author:** ![ZitaGopublic](https://avatars.discourse-cdn.com/v4/letter/z/ee7513/32.png) [@ZitaGopublic](https://forum.mautic.org/u/ZitaGopublic)\
**Post date:** [May 15, 2017, 9:13am UTC](https://forum.mautic.org/t/campaign-bugs/8497/2 "2017-05-15T09:13:23Z")

</div>

Hi all,

Hope you can help.  
After launching our first campaign I realized there are some steps not going the way planned/programmed. Could be a bug or could be a wrong set-up; not sure.  
(1) After the contact has opened mail they should be removed from the segment --\> this action was not carried out… contacts are still in segment.  
(2) I manually removed contacts from the campaign who reacted on my mails —\> however these contact still received the rest of the email sequence.

Thanks ahead, Zita