# Campaign Builder not working

**URL:** <https://forum.mautic.org/t/campaign-builder-not-working/8302>\
**Category:** Product Support\
**Created:** [April 24, 2017, 11:18am UTC](https://forum.mautic.org/t/campaign-builder-not-working/8302 "2017-04-24T11:18:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bhavincequity](https://avatars.discourse-cdn.com/v4/letter/b/ce7236/32.png) [@bhavincequity](https://forum.mautic.org/u/bhavincequity)\
**Post date:** [April 24, 2017, 11:18am UTC](https://forum.mautic.org/t/campaign-builder-not-working/8302/1 "2017-04-24T11:18:27Z")

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Hi Team,  
  
  
  
I am new to Mautic. I am using version 2.7.1. PHP Version: 5.6.30  
  
I installed Mautic on my local system using the windows installer.  
  
  
  
Steps to reproduce:  
  
I created a company, a single contact, a segment where this contact belongs to.  
  
I clicked on Campaigns-\>Launch Campaign Builder-\> Select Contact Segments / Campaign Forms  
  
  
  
When i do this … there is a pop which says only "Loading… " and then vanishes quickly keeping the screen transparently blinded. When you click anywhere on the screen (3-4 times) again a popup comes and goes off (Unable to read this).  
  
  
  
I am unable to find the error.log in folder:  
  
C:Bitnamimautic-2.7.1-0appsmautichtdocsapplogs  
  
C:Bitnamimautic-2.7.1-0apache2logs  
  
  
  
Can you please help me here?  
  
  
  
Regards,  
  
Bhavin

---

<div class="post-metadata">

**Author:** ![bhavincequity](https://avatars.discourse-cdn.com/v4/letter/b/ce7236/32.png) [@bhavincequity](https://forum.mautic.org/u/bhavincequity)\
**Post date:** [April 24, 2017, 11:18am UTC](https://forum.mautic.org/t/campaign-builder-not-working/8302/2 "2017-04-24T11:18:27Z")

</div>

Hi Team,

I am new to Mautic. I am using version 2.7.1. PHP Version: 5.6.30  
I installed Mautic on my local system using the windows installer.

Steps to reproduce:  
I created a company, a single contact, a segment where this contact belongs to.  
I clicked on Campaigns-\>Launch Campaign Builder-\> Select Contact Segments / Campaign Forms

When i do this … there is a pop which says only "Loading… " and then vanishes quickly keeping the screen transparently blinded. When you click anywhere on the screen (3-4 times) again a popup comes and goes off (Unable to read this).

I am unable to find the error.log in folder:  
C:Bitnamimautic-2.7.1-0appsmautichtdocsapplogs  
C:Bitnamimautic-2.7.1-0apache2logs

Can you please help me here?

Regards,  
Bhavin