# Campaign completely inactive
**URL:** https://forum.mautic.org/t/campaign-completely-inactive/3410
**Category:** Product Support
**Created:** [February 8, 2016, 12:10pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410 "2016-02-08T12:10:25Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@ketnoi24](https://forum.mautic.org/u/ketnoi24)
#### Post date: [February 8, 2016, 12:10pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/1 "2016-02-08T12:10:25Z")
Hello,
I’m trying to setup a campaign of sending mail automatically, but all efforts have almost no effect
I’ve tested and my campaign does not send mail as set script
Maybe I did something wrong?
* * *
Please see below the screen shots
Cron Jobs: http://prntscr.com/a0iqdp
Hosting: http://prntscr.com/a0ir6p
FTP: http://prntscr.com/a0ixxt
New Campaign Form: http://prntscr.com/a0is2j
Field: http://prntscr.com/a0iskh
Submit OK: http://prntscr.com/a0it29
Campaign forms: http://prntscr.com/a0iufa
* * *
Thank you and wish the support right now!
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### Author:  [@ketnoi24](https://forum.mautic.org/u/ketnoi24)
#### Post date: [February 8, 2016, 12:10pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/2 "2016-02-08T12:10:25Z")
## Hello, I’m trying to setup a campaign of sending mail automatically, but all efforts have almost no effect I’ve tested and my campaign does not send mail as set script Maybe I did something wrong?
## Please see below the screen shots Cron Jobs: [http://prntscr.com/a0iqdp](http://prntscr.com/a0iqdp) Hosting: [http://prntscr.com/a0ir6p](http://prntscr.com/a0ir6p) FTP: [http://prntscr.com/a0ixxt](http://prntscr.com/a0ixxt) New Campaign Form: [http://prntscr.com/a0is2j](http://prntscr.com/a0is2j) Field: [http://prntscr.com/a0iskh](http://prntscr.com/a0iskh) Submit OK: [http://prntscr.com/a0it29](http://prntscr.com/a0it29) Campaign forms: [http://prntscr.com/a0iufa](http://prntscr.com/a0iufa)
Thank you and wish the support right now!
---
### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [February 8, 2016, 12:39pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/3 "2016-02-08T12:39:27Z")
Do the cron jobs have some kind of log so you could see the output? Or can you execute the commands via SSH to see the output?
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### Author:  [@ketnoi24](https://forum.mautic.org/u/ketnoi24)
#### Post date: [February 8, 2016, 12:43pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/4 "2016-02-08T12:43:22Z")
I will give you an account login to my server supports up to consider this issue?
If possible, I would be happy …
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### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [February 8, 2016, 12:52pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/5 "2016-02-08T12:52:51Z")
I’d rather not. It’s beyond support I want to provide in this forum. Maybe ask your hosting provider if he could check that for you.
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### Author:  [@ketnoi24](https://forum.mautic.org/u/ketnoi24)
#### Post date: [February 8, 2016, 1:00pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/6 "2016-02-08T13:00:19Z")
Please see the screen shot above and let me know the details error?
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### Author:  [@vln104](https://forum.mautic.org/u/vln104)
#### Post date: [February 9, 2016, 8:30am UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/7 "2016-02-09T08:30:10Z")
I think I would try the following:
- Run the cron jobs, especially the campaign update and trigger on the command line and see if it actually works
- Check the campaigns and see if the leads are put in it.
- Click on the leads and see if there has been a send email event registered for them
- Try sending a test email to check your mail server settings are correct.
- Check your spam folder!
I hope you’ll find the error somewhere along the above steps.
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### Author:  [@ketnoi24](https://forum.mautic.org/u/ketnoi24)
#### Post date: [February 9, 2016, 3:16pm UTC](https://forum.mautic.org/t/campaign-completely-inactive/3410/8 "2016-02-09T15:16:28Z")
thanks