# Campaign: Condition based on a contact field value issue

**URL:** <https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663>\
**Category:** Product Support\
**Created:** [February 24, 2017, 4:01am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663 "2017-02-24T04:01:23Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [February 24, 2017, 4:01am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/1 "2017-02-24T04:01:23Z")

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Hey all,  
  
  
  
I would like to create campaign with condition based on a contact field value.  
  
  
  
This is my plan:

1. Add custom contact field: campaign-start (type date/time)  
2. Create pre-campaign. In the campaign, I add condition: “condition based on a contact field value”.  
3. I choose contact field: campaign-start , operator: date, value: is today (when save change to +P0D)  
4. Action: change campaign to campaign-followup  
5. Base on my understanding: once the campaign-start equal with today, the campaign will change from pre-campaign to campaign-followup  
6. Unfortunately, it does not work.  
  
  
  
Did I made something wrong? Anyone made similar with this before and did worked?  
  
  
  
Thanks a bunch.

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<div class="post-metadata">

**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [February 26, 2017, 3:28pm UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/2 "2017-02-26T15:28:32Z")

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Hey olafdammann,

Thank you for your reply.

My crontab:

\*/5 \* \* \* \* /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:segments:update \>/dev/null 2\>&1  
\*/5 \* \* \* \* /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:campaigns:rebuild \>/dev/null 2\>&1

- 
  - 
    - 
      - 
        - /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:campaigns:trigger \>/dev/null 2\>&1

- 
  - 
    - 
      - 
        - /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:broadcasts:send \>/dev/null 2\>&1

\*/15 \* \* \* \* /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:webhooks:process \>/dev/null 2\>&1  
\*/15 \* \* \* \* /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:emails:send \>/dev/null 2\>&1

0 0 \* \* \* /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:email:fetch \>/dev/null 2\>&1  
0 0 \* \* \* /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:iplookup:download \>/dev/null 2\>&1

Did I missed something?

Thanks

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<div class="post-metadata">

**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [February 24, 2017, 4:01am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/3 "2017-02-24T04:01:23Z")

</div>

Hey all,

I would like to create campaign with condition based on a contact field value.

This is my plan:

1. Add custom contact field: campaign-start (type date/time)
2. Create pre-campaign. In the campaign, I add condition: “condition based on a contact field value”.
3. I choose contact field: campaign-start , operator: date, value: is today (when save change to +P0D)
4. Action: change campaign to campaign-followup
5. Base on my understanding: once the campaign-start equal with today, the campaign will change from pre-campaign to campaign-followup
6. Unfortunately, it does not work.

Did I made something wrong? Anyone made similar with this before and did worked?

Thanks a bunch.

---

<div class="post-metadata">

**Author:** ![olafdammann](https://avatars.discourse-cdn.com/v4/letter/o/779978/32.png) [@olafdammann](https://forum.mautic.org/u/olafdammann)\
**Post date:** [February 26, 2017, 5:59am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/4 "2017-02-26T05:59:27Z")

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all your cron-stuff works corretcly?

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<div class="post-metadata">

**Author:** ![olafdammann](https://avatars.discourse-cdn.com/v4/letter/o/779978/32.png) [@olafdammann](https://forum.mautic.org/u/olafdammann)\
**Post date:** [February 28, 2017, 4:36am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/5 "2017-02-28T04:36:57Z")

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looks like [https://www.mautic.org/docs/en/setup/cron\_jobs.html](https://www.mautic.org/docs/en/setup/cron_jobs.html), I’d say… But does it WORK? I needed to adjust the sequence a bit, because the script didn’t continue after console mautic:messages:send

Maybe delete all the “\>/dev/null 2\>&1” and run it on the shell?

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<div class="post-metadata">

**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [February 28, 2017, 5:09am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/6 "2017-02-28T05:09:13Z")

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Hey olafdammann,

Thank you for your reply.

Must I add:

> > - 
> > - 
> > - 
> > - 
> > - /usr/bin/php -q /var/www/mydomain/htdocs/app/console mautic:messages:send ?

Thanks

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<div class="post-metadata">

**Author:** ![olafdammann](https://avatars.discourse-cdn.com/v4/letter/o/779978/32.png) [@olafdammann](https://forum.mautic.org/u/olafdammann)\
**Post date:** [March 1, 2017, 1:18pm UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/7 "2017-03-01T13:18:33Z")

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Hi Sudo  
…only, If you use these new marketing-mails in the campaign builder.

Wen you run your Scriptlines one by one (without " “\>/dev/null 2\>&1”), will it work? I think, you need to check step by step: Is the script correct? Once you have this clear (by running the lines seperately), then check if the cron works.

Don’t forget: I was guessing, that cron does’nt work. Maybe there is a thing in Mautic, which avoids it to do the math.

maybe try the same thing with the build-in date-fields and check, if this works.

OLAF

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<div class="post-metadata">

**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [March 2, 2017, 3:09am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/8 "2017-03-02T03:09:58Z")

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Hey Olaf,

Wen you run your Scriptlines one by one (without " “\>/dev/null 2\>&1”), will it work?  
==\> yes, they do work. No error

I try use another custom field, but it does works . Really frustrated ):

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<div class="post-metadata">

**Author:** ![olafdammann](https://avatars.discourse-cdn.com/v4/letter/o/779978/32.png) [@olafdammann](https://forum.mautic.org/u/olafdammann)\
**Post date:** [March 2, 2017, 10:56am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/9 "2017-03-02T10:56:14Z")

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it’s working now?

just for compleeteness: THis is my cron-script:

```auto
date +"%d.%m.%Y, %H:%M:%S" > /--PATH--/mautic/df-scripts/all-crons.log

cd /--PATH--/mautic/app

#--- Segments ---------------------------------
echo "1/5 --- To keep the segments current: --------------------------------------" >> /--PATH--/mautic/df-scripts/all-crons.log
/usr/bin/env -i /usr/local/bin/php7-70STABLE-CLI console mautic:segments:update >> /--PATH--/mautic/df-scripts/all-crons.log

echo "2/5 --- Send Scheduled Broadcasts (e.g. segment emails) --------------------" >> /--PATH--/mautic/df-scripts/all-crons.log
#https://www.mautic.org/community/index.php/6553-scheduled-broadcasts-didn-t-send/0
/usr/bin/env -i /usr/local/bin/php7-70STABLE-CLI console mautic:broadcasts:send >> /--PATH--/mautic/df-scripts/all-crons.log
sleep 2m
#----------------------------------------------

#--- Campaigns --------------------------------
echo "3/5 --- To keep campaigns updated with applicable contacts: ----------------" >> /--PATH--/mautic/df-scripts/all-crons.log
/usr/bin/env -i /usr/local/bin/php7-70STABLE-CLI console mautic:campaigns:rebuild >> /--PATH--/mautic/df-scripts/all-crons.log
sleep 2m

echo "4/5 --- To execute campaigns events: ---------------------------------------" >> /--PATH--/mautic/df-scripts/all-crons.log
/usr/bin/env -i /usr/local/bin/php7-70STABLE-CLI console mautic:campaigns:trigger >> /--PATH--/mautic/df-scripts/all-crons.log

echo "5/5 --- To send frequency rules rescheduled marketing campaign messages: ---" >> /--PATH--/mautic/df-scripts/all-crons.log
/usr/bin/env -i /usr/local/bin/php7-70STABLE-CLI console mautic:messages:send >> /--PATH--/mautic/df-scripts/all-crons.log
#----------------------------------------------
```

And yes: M is sometimes really frustrating. I checked for alternatives, but I those are even more expensive. So I continue praying the Devs stop playing with features but stabilize the freakin core.  
OLAF

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<div class="post-metadata">

**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [March 3, 2017, 2:40am UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/10 "2017-03-03T02:40:44Z")

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Thank you for sharing Olaf.

Do you have campaign similar like this?

Thanks

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<div class="post-metadata">

**Author:** ![ayayron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ayayron/32/10341_2.png) [@ayayron](https://forum.mautic.org/u/ayayron)\
**Post date:** [March 3, 2017, 3:06pm UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/11 "2017-03-03T15:06:23Z")

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you do know not all mautic scripts work with php version 7 so you will have issues, version 5.6 is the one still recomended with php. This could also be a problem with specific things with cron running.

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<div class="post-metadata">

**Author:** ![sudo](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@sudo](https://forum.mautic.org/u/sudo)\
**Post date:** [March 3, 2017, 6:05pm UTC](https://forum.mautic.org/t/campaign-condition-based-on-a-contact-field-value-issue/7663/12 "2017-03-03T18:05:23Z")

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Hey vcdesigns,

thanks for your info.

I think it’s not cron issue. I did a test by use another custom field. Let’s say if its value = ‘1’ then move the contact to another segment. Id did worked.

Maybe the problem is in checking the value on is\_today() and the value in custom field. I use format Y-m-d H:i:s . Did I made a mistake?

Thanks
