# Campaign decisions: fewer options!?

**URL:** <https://forum.mautic.org/t/campaign-decisions-fewer-options/17537>\
**Category:** Product Support\
**Created:** [December 23, 2020, 3:17pm UTC](https://forum.mautic.org/t/campaign-decisions-fewer-options/17537 "2020-12-23T15:17:13Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![kw\_move](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kw_move/32/2712_2.png) [@kw\_move](https://forum.mautic.org/u/kw_move)\
**Post date:** [December 23, 2020, 3:17pm UTC](https://forum.mautic.org/t/campaign-decisions-fewer-options/17537/1 "2020-12-23T15:17:13Z")

</div>

**Your software**  
My Mautic version is: 3.2.1  
My PHP version is: 7.3.22

**Your problem**  
My problem is: I know that there have been more options in the decision part of a campaign. I don’t know why there are just these ones. Even in the description there is shown “opened an e-mail” - but I can’t select that option.

![Bildschirmfoto 2020-12-23 um 16.03.24](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f70d7ea88636dfc2ade2e5255acac097032a3fc0.png)

(translation: device / page visit / download asset / dynamic content / sending form)

Is there the possibility, that some of the options were killed in the newer versions of mautic or is this a bug?

Thanks in advance!

---

<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [December 23, 2020, 5:01pm UTC](https://forum.mautic.org/t/campaign-decisions-fewer-options/17537/2 "2020-12-23T17:01:12Z")

</div>

If there is not an email sent in any of the previous campaign steps you will likely not have the option to select “opened email” as a decision

---

<div class="post-metadata">

**Author:** ![kw\_move](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kw_move/32/2712_2.png) [@kw\_move](https://forum.mautic.org/u/kw_move)\
**Post date:** [January 4, 2021, 3:27pm UTC](https://forum.mautic.org/t/campaign-decisions-fewer-options/17537/3 "2021-01-04T15:27:40Z")

</div>

So, if the email is sent as a result of filling out a form, i cannot track the opening in a campaign? Hmm…

---

<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [January 4, 2021, 3:50pm UTC](https://forum.mautic.org/t/campaign-decisions-fewer-options/17537/4 "2021-01-04T15:50:22Z")

</div>

When you started building the campaign did you select “Campaign forms” under Contact sources?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/93f1a1adc484ff3f797a464abbd6ad66c5ed64a3.jpeg)

When you created the form did you select New Campaign Form or New Standalone Form ?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/fb07a9898357bbab49c3ec02b0332490435f0988.jpeg)

I suspect it is a standalone form that has a send email action and it has created this problem.

If you create the same form as a Campaign Form you will likely have the results you are looking for.

---

<div class="post-metadata">

**Author:** ![kw\_move](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kw_move/32/2712_2.png) [@kw\_move](https://forum.mautic.org/u/kw_move)\
**Post date:** [January 4, 2021, 4:07pm UTC](https://forum.mautic.org/t/campaign-decisions-fewer-options/17537/5 "2021-01-04T16:07:19Z")

</div>

Yes I will try that or make it a campaign step to send the emails.

I actually got more than one form with slightly different mails sent out and I wanted to have only one campaign to deal with this, that’s why they all run into one segment and I used that as source for the campaign. But now I see I have to create multiple campaigns for tracking the different emails.

Thanks a lot!
