# Campaign does not send out to segments
**URL:** https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571
**Category:** Product Support
**Created:** [July 20, 2016, 2:43pm UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571 "2016-07-20T14:43:38Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Ozasia](https://forum.mautic.org/u/Ozasia)
#### Post date: [July 20, 2016, 2:43pm UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/1 "2016-07-20T14:43:38Z")
I’m using the paid version of the Mautic hosted system and we’ve been running campaigns with a webform as the lead source, successfully. However I tried to launch a campaign with a segment as the Contact Source and nothing happened. The first email is scheduled to go out when triggered, but does not.
I tried cloning the campaign, then activating it, but again, nothing happened. Am I missing something?
---
### Author:  [@Ozasia](https://forum.mautic.org/u/Ozasia)
#### Post date: [July 20, 2016, 2:43pm UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/2 "2016-07-20T14:43:38Z")
I’m using the paid version of the Mautic hosted system and we’ve been running campaigns with a webform as the lead source, successfully. However I tried to launch a campaign with a segment as the Contact Source and nothing happened. The first email is scheduled to go out when triggered, but does not.
I tried cloning the campaign, then activating it, but again, nothing happened. Am I missing something?
---
### Author:  [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [July 21, 2016, 12:41pm UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/3 "2016-07-21T12:41:05Z")
Maybe use the “Help” button in your Mautic instance to get help from the support of the [mautic.net](http://mautic.net) service. Hey will be able to look into logs and so on.
---
### Author:  [@Gustavo](https://forum.mautic.org/u/Gustavo)
#### Post date: [August 13, 2016, 5:28am UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/4 "2016-08-13T05:28:33Z")
Good Day,
I have the same issue, please advise how to solve it, thanks.
---
### Author:  [@liquid01](https://forum.mautic.org/u/liquid01)
#### Post date: [August 15, 2016, 7:35am UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/5 "2016-08-15T07:35:22Z")
What version of Mautic do you have currently installed? I had the same problem when I updated to version 2.1 on the 12th of August. Mine is self-hosted and I had a backup so I rolled back to version 2.0.1 and everything worked fine again… So it might be a bug in the 2.1 version that is responsible.
---
### Author:  [@Gustavo](https://forum.mautic.org/u/Gustavo)
#### Post date: [August 16, 2016, 1:23am UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/6 "2016-08-16T01:23:22Z")
Thanks for the note, I have the 2.1, self-hosted as well, I’ll download the previous to see what happens. Thanks
---
### Author:  [@Gustavo](https://forum.mautic.org/u/Gustavo)
#### Post date: [August 27, 2016, 1:46am UTC](https://forum.mautic.org/t/campaign-does-not-send-out-to-segments/4571/7 "2016-08-27T01:46:46Z")
The issue I was having is resolved, i just added “-cli” and problem solved…
From… php /path/to/mautic/app/console mautic:campaigns:trigger
To… php-cli /path/to/mautic/app/console mautic:campaigns:trigger