# Campaign doesn't send automatic email after someone subscribes trough form

**URL:** <https://forum.mautic.org/t/campaign-doesnt-send-automatic-email-after-someone-subscribes-trough-form/31424>\
**Category:** Product Support\
**Created:** [March 24, 2024, 9:49pm UTC](https://forum.mautic.org/t/campaign-doesnt-send-automatic-email-after-someone-subscribes-trough-form/31424 "2024-03-24T21:49:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ziroxx](https://avatars.discourse-cdn.com/v4/letter/z/8797f3/32.png) [@ziroxx](https://forum.mautic.org/u/ziroxx)\
**Post date:** [March 24, 2024, 9:49pm UTC](https://forum.mautic.org/t/campaign-doesnt-send-automatic-email-after-someone-subscribes-trough-form/31424/1 "2024-03-24T21:49:44Z")

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**Your software**  
My Mautic version is: v5.0.3  
My PHP version is: 8.1.27  
My Database type and version is:10.11.7-MariaDB-cll-lve

**Your problem**  
My problem is:

I’ve finally, finished the installation. I use hostinger and its email. I’ve created one form, added it to my wordpress, filled it, and it works. I received the email that I’ve added in the fields. The problem is: When I created campaign, and i added form first, then connected it with email I created to be sent immediately. I don’t receive any email. What did I do wrong? I even sent email from contact dashboard, and i received it, it’s working… It’s just not working when i set up campaign to send email instantly when someone subscribes trough the form on my website.

Please help, I am new. Thank you guys!

These errors are showing in the log:

Steps I have tried to fix the problem:

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<div class="post-metadata">

**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [March 26, 2024, 8:47am UTC](https://forum.mautic.org/t/campaign-doesnt-send-automatic-email-after-someone-subscribes-trough-form/31424/2 "2024-03-26T08:47:39Z")

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Are your cron jobs set up and are activated?
