# Campaign editor : bug when searching an email

**URL:** <https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [September 21, 2022, 10:14am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465 "2022-09-21T10:14:20Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [September 21, 2022, 10:14am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/1 "2022-09-21T10:14:20Z")

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Hi,

In Mautic v4.0.1, PHP Version 7.4.19, Database 10.5.15-MariaDB-log : **I have this since the last few previous versions of Mautic** , and it’s kinda triggering (I use Chrome) :

- List item the email search engine is very low and can’t support the search when 2 characters are typed “too fast”, so better wait 1 second before writing the next letter.

- List item Once it does do the search through the email : I always have this white bar displaying (screenshot) and it becomes impossible to select an email, so I have to cancel the campaign, exit and come back in order for the search to work.

I know it’s a detail, but it is making me lose some time at almost every campaign, furthermore it’s been there since the beginning. I hope that my explanation were detailed enough.

 ![2022-09-21_12h05_36](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/537ad8814c922a18b650b74f3e6aee8a6defaf58.png)

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [September 21, 2022, 12:58pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/2 "2022-09-21T12:58:24Z")

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Add this to regular roll back of campaign not showing properly in the list is the best way to miss any element between test campaign and campaign…

![2022-09-21_14h56_00](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/4e35c4c8970232a9b1bec1aced0f41624af7f404.png)

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [October 4, 2022, 8:28am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/3 "2022-10-04T08:28:38Z")

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I have this search bug for 1 year and half, am I the only one in this case ?

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [October 4, 2022, 8:57am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/4 "2022-10-04T08:57:27Z")

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You are not alone here.  
This is a bit of a frustrating bug or maybe “feature” ( 🙂 ).  
In order to avoid this I use the arrow button instead of the search.

May I ask what web server and OS you are running on

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [October 7, 2022, 7:37am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/5 "2022-10-07T07:37:24Z")

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Ok, the arrow button can work but when the email list can be long 😕  
I’m not so technical so I just know that it’s server Apache/2.4.38.

I hope this bug would be correct, although I do hesitate to do updates regarding the potential bug it can create on campaign that are already running.

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [January 2, 2023, 3:21pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/6 "2023-01-02T15:21:22Z")

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Hi, does anyone know if this bug is fixes in the latest version of Mautic ?

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [March 6, 2023, 9:18am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/7 "2023-03-06T09:18:28Z")

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Hello, any news about this very simple thing ?

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [March 14, 2023, 8:49am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/8 "2023-03-14T08:49:15Z")

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Hi,

Is this bug fixed since in the latest version ?

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 14, 2023, 9:14am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/9 "2023-03-14T09:14:43Z")

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Hi, as far as I know, this bug has not been fixed, here is the github:

> **[Issues · mautic/mautic](https://github.com/mautic/mautic/issues)**
>
> Mautic: Open Source Marketing Automation Software. - Issues · mautic/mautic

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<div class="post-metadata">

**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [April 4, 2023, 8:57am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/10 "2023-04-04T08:57:55Z")

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Hi, that’s too bad 🥲

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**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [June 7, 2023, 3:01pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/11 "2023-06-07T15:01:11Z")

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Doesn’t seem like there is any news about this.  
I know have this bug for 2 years 🥲

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 7, 2023, 3:06pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/12 "2023-06-07T15:06:04Z")

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I am pretty sure I saw a PR get merged that fixed the long white bar part, but I can’t point which one it was. Does it still happen for you on the 4.4 / 5.x branch?

You can check the current state of the 5.0 branch by using Gitpod: [Dashboard — Gitpod](https://gitpod.io/#https://github.com/mautic/mautic)

You can check the 4.4.9 branch here: [Dashboard — Gitpod](https://gitpod.io/new/#https://github.com/mautic/mautic/tree/4.4)

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<div class="post-metadata">

**Author:** ![IonutOjicaDe](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ionutojicade/32/7383_2.png) [@IonutOjicaDe](https://forum.mautic.org/u/IonutOjicaDe)\
**Post date:** [June 7, 2023, 8:55pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/13 "2023-06-07T20:55:34Z")

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In 4.4.8 the issue is still there. I did not knew what was happening and now I understand that I am not alone. As I looked over the release info for 4.4.9, the bug is present also there.  
I am not aware of an improvement in 5.

I am on a VPS with 2 core and 2Gb with 158 emails (and \> 3000 contacts, but not relevant).

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<div class="post-metadata">

**Author:** ![zwf](https://avatars.discourse-cdn.com/v4/letter/z/f475e1/32.png) [@zwf](https://forum.mautic.org/u/zwf)\
**Post date:** [June 20, 2024, 12:34pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/14 "2024-06-20T12:34:12Z")

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Hi,

Do you know if the issue is fixed in the latest version ? 🙂

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 20, 2024, 1:03pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/15 "2024-06-20T13:03:03Z")

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You can always check by using Gitpod [Dashboard](https://gitpod.io/#https://github.com/mautic/mautic)

I found that the white bar thing is fixed: [Watch - Screencastify](https://app.screencastify.com/v3/watch/IFpA97kyUYA066YCuPdY)

The typing to fast thing is still an issue, I guess it’s to do with the lookup

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<div class="post-metadata">

**Author:** ![patryk.gruszka](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/patryk.gruszka/32/9813_2.png) [@patryk.gruszka](https://forum.mautic.org/u/patryk.gruszka)\
**Post date:** [June 21, 2024, 3:02pm UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/16 "2024-06-21T15:02:27Z")

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I think the display bug was fixed in 5.0 - [Fix chosen search input overflow in campaign send email action by patrykgruszka · Pull Request #10307 · mautic/mautic · GitHub](https://github.com/mautic/mautic/pull/10307)

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<div class="post-metadata">

**Author:** ![patryk.gruszka](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/patryk.gruszka/32/9813_2.png) [@patryk.gruszka](https://forum.mautic.org/u/patryk.gruszka)\
**Post date:** [August 1, 2024, 9:57am UTC](https://forum.mautic.org/t/campaign-editor-bug-when-searching-an-email/25465/17 "2024-08-01T09:57:02Z")

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The fix for the search is ready to test: [DPMMA-2679 Fix: Letters disappear when searching for emails to send in Campaign Builder by patrykgruszka · Pull Request #14032 · mautic/mautic · GitHub](https://github.com/mautic/mautic/pull/14032)
