# Campaign Email Not Sending ::  Custom Email Getting 500 Internal Server Error

**URL:** <https://forum.mautic.org/t/campaign-email-not-sending-custom-email-getting-500-internal-server-error/3313>\
**Category:** Product Support\
**Created:** [January 26, 2016, 4:46am UTC](https://forum.mautic.org/t/campaign-email-not-sending-custom-email-getting-500-internal-server-error/3313 "2016-01-26T04:46:15Z")\
**Posts on this page:** 4\
**Page:** 2

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**Author:** ![cpotter](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cpotter/32/136_2.png) [@cpotter](https://forum.mautic.org/u/cpotter)\
**Post date:** [November 18, 2016, 11:21pm UTC](https://forum.mautic.org/t/campaign-email-not-sending-custom-email-getting-500-internal-server-error/3313/21 "2016-11-18T23:21:21Z")

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I have having issue also ( Mautic 2.2.1), an HTTP 500 when sending a “custom email”

`[19/Nov/2016:00:08:39 +0100] "POST /mautic/s/contacts/email/3215?mauticUserLastActive=1&mauticLastNotificationId= HTTP/1.1" 500 55137 "http://srv04.mydomain.com/mautic/s/contacts" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.59 Safari/537.36 OPR/41.0.2353.46"
`

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**Author:** ![SVermainterloper](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@SVermainterloper](https://forum.mautic.org/u/SVermainterloper)\
**Post date:** [December 28, 2016, 5:39pm UTC](https://forum.mautic.org/t/campaign-email-not-sending-custom-email-getting-500-internal-server-error/3313/22 "2016-12-28T17:39:17Z")

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I have same issue , am installed mautic 2.4.0 and i am facing the error 500 internal erroe while sending an email .  
Please help me out in this .

Tthanks in advance .

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**Author:** ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic)\
**Post date:** [December 28, 2016, 6:53pm UTC](https://forum.mautic.org/t/campaign-email-not-sending-custom-email-getting-500-internal-server-error/3313/23 "2016-12-28T18:53:20Z")

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> [@7797:@DavidNJohnson](#):
>
> I got him involved and he turned on some more debugging and come to find out I mistyped the bounce email and that’s what’s been causing it. I was just able to send myself an email and I got it. I used bounce. instead of bounce@

You mis - typed the bounce email where?

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**Author:** ![izojunior](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/izojunior/32/3704_2.png) [@izojunior](https://forum.mautic.org/u/izojunior)\
**Post date:** [October 20, 2020, 3:23pm UTC](https://forum.mautic.org/t/campaign-email-not-sending-custom-email-getting-500-internal-server-error/3313/24 "2020-10-20T15:23:52Z")

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I have the same problem 😢

> [@Error 500 sending email](https://forum.mautic.org/t/error-500-sending-email/16644):
>
> Software My Mautic version is: 3.1.1 My PHP version is: 7.3.23 Problem I will configure SMTP correctly. I performed the connection test successfully, but when sending the test email, Mautic presented error 500. What can that be? Log [2020-10-19 17:43:17] mautic.CRITICAL: Uncaught PHP Exception Swift\_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home/simuleonline/public\_html/crm/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Heade…

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