# Campaign email trigger doesn't work **URL:** \ **Category:** Product Support\ **Created:** [March 17, 2016, 10:42am UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652 "2016-03-17T10:42:49Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Bram](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@Bram](https://forum.mautic.org/u/Bram)\ **Post date:** [March 17, 2016, 10:42am UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652/1 "2016-03-17T10:42:49Z")
Hi, I have a campaign, with very simple steps. All triggers work, except for sending out emails. I’ve looked into several threads, but there seems to be no working solution. ![campaign.png](http://www.chili-publish.com/media/campaign.png) This is my campaign. And this is my crontab, I run this as root # m h dom mon dow command \*/5 \* \* \* \* php /var/www/chiliwebsite2015/mautic/app/console mautic:leadlists:update -f \*/5 \* \* \* \* php /var/www/chiliwebsite2015/mautic/app/console mautic:campaigns:update -f \*/5 \* \* \* \* php /var/www/chiliwebsite2015/mautic/app/console mautic:campaigns:trigger -f Also tried to add the --env=prod but no difference. ---
**Author:** ![Bram](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@Bram](https://forum.mautic.org/u/Bram)\ **Post date:** [April 15, 2016, 4:54am UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652/2 "2016-04-15T04:54:29Z")
Finally found the issue. Should have looked in the logs files sooner … mautic.ERROR: [MAIL ERROR] Address in mailbox given [x@y.com; [i@j.com](mailto:i@j.com)] does not comply with RFC 2822, 3.6.2. I used a semi-colon to separate 2 addresses. Could save the settings without an issue, but throws an error in the log files. TIP: check on input, and inform that it might not work. ---
**Author:** ![Bram](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@Bram](https://forum.mautic.org/u/Bram)\ **Post date:** [March 17, 2016, 10:42am UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652/3 "2016-03-17T10:42:49Z")
Hi, I have a campaign, with very simple steps. All triggers work, except for sending out emails. I’ve looked into several threads, but there seems to be no working solution. ![](http://www.chili-publish.com/media/campaign.png) This is my campaign. And this is my crontab, I run this as root # m h dom mon dow command \*/5 \* \* \* \* php /var/www/chiliwebsite2015/mautic/app/console mautic:leadlists:update -f \*/5 \* \* \* \* php /var/www/chiliwebsite2015/mautic/app/console mautic:campaigns:update -f \*/5 \* \* \* \* php /var/www/chiliwebsite2015/mautic/app/console mautic:campaigns:trigger -f Also tried to add the --env=prod but no difference. ---
**Author:** ![Bram](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@Bram](https://forum.mautic.org/u/Bram)\ **Post date:** [March 17, 2016, 10:46am UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652/4 "2016-03-17T10:46:39Z")
PS Test-emails work. We work with a payed smtp2go service. Only emails triggered from withing campaign don’t work. ---
**Author:** ![Bram](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@Bram](https://forum.mautic.org/u/Bram)\ **Post date:** [March 22, 2016, 4:03pm UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652/5 "2016-03-22T16:03:10Z")
Nobody has the same issues? Anything I need to check for mails to be triggered? ---
**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\ **Post date:** [March 23, 2016, 10:04am UTC](https://forum.mautic.org/t/campaign-email-trigger-doesnt-work/5652/6 "2016-03-23T10:04:13Z")
I’ve never had this issue, emails are triggered from our campaigns, but I usually start a campaign from a list or a form.