# Campaign Emails are not firing

**URL:** https://forum.mautic.org/t/campaign-emails-are-not-firing/6270
**Category:** Product Support
**Created:** [October 18, 2016, 12:50pm UTC](https://forum.mautic.org/t/campaign-emails-are-not-firing/6270 "2016-10-18T12:50:22Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![namankapur](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@namankapur](https://forum.mautic.org/u/namankapur)
#### Post date: [October 18, 2016, 12:50pm UTC](https://forum.mautic.org/t/campaign-emails-are-not-firing/6270/1 "2016-10-18T12:50:22Z")

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I am using rackspace SMTP and the test email is working fine, the emails are being sent. But when the email should be triggerd upon a user performing a particular action, he should receive an email which he is not right now.  
  
  
  
Any help, please?

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### Author: ![namankapur](https://avatars.discourse-cdn.com/v4/letter/n/5f8ce5/32.png) [@namankapur](https://forum.mautic.org/u/namankapur)
#### Post date: [October 18, 2016, 12:50pm UTC](https://forum.mautic.org/t/campaign-emails-are-not-firing/6270/2 "2016-10-18T12:50:22Z")

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I am using rackspace SMTP and the test email is working fine, the emails are being sent. But when the email should be triggerd upon a user performing a particular action, he should receive an email which he is not right now.

Any help, please?

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### Author: ![danwaterloo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/danwaterloo/32/77_2.png) [@danwaterloo](https://forum.mautic.org/u/danwaterloo)
#### Post date: [October 18, 2016, 4:27pm UTC](https://forum.mautic.org/t/campaign-emails-are-not-firing/6270/3 "2016-10-18T16:27:26Z")

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It appears that there is a bug with the latest release, and those campaign emails are not going out on my system, either. I’m just waiting for the next release
