# Campaign Emails not being sent, but broadcast mails work just fine

**URL:** <https://forum.mautic.org/t/campaign-emails-not-being-sent-but-broadcast-mails-work-just-fine/10208>\
**Category:** Product Support\
**Created:** [February 6, 2018, 9:28am UTC](https://forum.mautic.org/t/campaign-emails-not-being-sent-but-broadcast-mails-work-just-fine/10208 "2018-02-06T09:28:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![amit-thakkar](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@amit-thakkar](https://forum.mautic.org/u/amit-thakkar)\
**Post date:** [February 6, 2018, 9:28am UTC](https://forum.mautic.org/t/campaign-emails-not-being-sent-but-broadcast-mails-work-just-fine/10208/1 "2018-02-06T09:28:23Z")

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Hi,

I have setup Mautic with Sparkpost. Im facing a very peculiar problem. All my broadcast emails get delivered, but campaign emails dont go through. I have tried everything with cron jobs, queueing email, etc. But still no success. In the calendar i can see the emails have been scheduled, but actually they dont go through in Sparkpost, as i dont see them in Sparkpost message events.

Here are my cron jobs.

Minute Hour Day Month Weekday Command Actions

- 
  - 
    - 
      - 
        - /usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:broadcasts:send Edit Delete  
10,25,40,55 \* \* \* \* /usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:campaigns:trigger Edit Delete  
5,20,35,50 \* \* \* \* /usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:campaigns:rebuild Edit Delete

- 
  - 
    - 
      - 
        - /usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:emails:send Edit Delete

- 
  - 
    - 
      - 
        - /usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:messages:send Edit Delete  
5,20,35,50 \* \* \* \* usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:campaigns:update Edit Delete  
10,15,30,45 \* \* \* \* /usr/local/bin/php /home/theblheb/public\_html/yfret/app/console mautic:segments:update

Has anyone experienced similar problem? Would really appreciate your advice.

FYI, im using Hostgator shared hosting for my mautic instance.

Thanks again for your help.

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**Author:** ![Javier\_Domenech](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/javier_domenech/32/235_2.png) [@Javier\_Domenech](https://forum.mautic.org/u/Javier_Domenech)\
**Post date:** [February 13, 2018, 4:10am UTC](https://forum.mautic.org/t/campaign-emails-not-being-sent-but-broadcast-mails-work-just-fine/10208/2 "2018-02-13T04:10:27Z")

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I’m facing the same issue, bradcast emails, tests, etc are sent and reflected on (in my case) Mailgun panel. But those triggered from campaigns no.

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**Author:** ![amit-thakkar](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@amit-thakkar](https://forum.mautic.org/u/amit-thakkar)\
**Post date:** [February 13, 2018, 4:30am UTC](https://forum.mautic.org/t/campaign-emails-not-being-sent-but-broadcast-mails-work-just-fine/10208/3 "2018-02-13T04:30:27Z")

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I moved to Amazon SES, which seems to have solved the problem.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [February 13, 2018, 4:35am UTC](https://forum.mautic.org/t/campaign-emails-not-being-sent-but-broadcast-mails-work-just-fine/10208/4 "2018-02-13T04:35:14Z")

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@Javier Domenech have you set up cron jobs ? what is your hosting ? What mautic version you are talking about?