# Campaign emails not sending (Mautic Hosted)

**URL:** <https://forum.mautic.org/t/campaign-emails-not-sending-mautic-hosted/8151>\
**Category:** Product Support\
**Created:** [April 12, 2017, 7:29pm UTC](https://forum.mautic.org/t/campaign-emails-not-sending-mautic-hosted/8151 "2017-04-12T19:29:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![themodernelectric](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@themodernelectric](https://forum.mautic.org/u/themodernelectric)\
**Post date:** [April 12, 2017, 7:29pm UTC](https://forum.mautic.org/t/campaign-emails-not-sending-mautic-hosted/8151/1 "2017-04-12T19:29:35Z")

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Hello,  
  
Let me know if I need to provide any additional information or screen shots. I am using a Free Mautic-hosted account. When someone subscribes to my campaign they receive the initial email, after that nothing triggers/sends. The emails seem to be piling up in my “Upcoming Emails” list, but they never send. The funny thing is that a month before I made the campaign sign-up page public, I tested the process and it sent/triggered everything just fine. Maybe there was a Mautic update in between my testing and actual launch that messed something up? I tried to look through the support posts on here but everyone was talking about chron jobs which is over my head. That is why I just stuck with the Mautic-hosted account. Thank you for any suggestions.

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**Author:** ![themodernelectric](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@themodernelectric](https://forum.mautic.org/u/themodernelectric)\
**Post date:** [April 12, 2017, 7:29pm UTC](https://forum.mautic.org/t/campaign-emails-not-sending-mautic-hosted/8151/2 "2017-04-12T19:29:35Z")

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Hello,  
Let me know if I need to provide any additional information or screen shots. I am using a Free Mautic-hosted account. When someone subscribes to my campaign they receive the initial email, after that nothing triggers/sends. The emails seem to be piling up in my “Upcoming Emails” list, but they never send. The funny thing is that a month before I made the campaign sign-up page public, I tested the process and it sent/triggered everything just fine. Maybe there was a Mautic update in between my testing and actual launch that messed something up? I tried to look through the support posts on here but everyone was talking about chron jobs which is over my head. That is why I just stuck with the Mautic-hosted account. Thank you for any suggestions.