# Campaign is not working **URL:** \ **Category:** Product Support\ **Created:** [October 1, 2015, 10:33am UTC](https://forum.mautic.org/t/campaign-is-not-working/2443 "2015-10-01T10:33:38Z")\ **Posts on this page:** 14\ **Page:** 2
**Author:** ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)\ **Post date:** [October 9, 2015, 1:18pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/21 "2015-10-09T13:18:29Z")
This is waht am getting… Executing console mautic:leadlists:update Rebuilding leads for list 1 0 total lead(s) to be added in batches of 300 0 total lead(s) to be removed in batches of 300 0 lead(s) affected ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [October 9, 2015, 1:19pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/22 "2015-10-09T13:19:48Z")
Outputs in those emails will be the same as using the script. So updating list command works. How about others? ---
**Author:** ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)\ **Post date:** [October 9, 2015, 1:23pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/23 "2015-10-09T13:23:20Z")
Executing console mautic:campaigns:update Rebuilding leads for campaign 1 0 total lead(s) to be added in batches of 300 0 total lead(s) to be removed in batches of 300 0 lead(s) affected Executing console mautic:campaigns:trigger Triggering events for campaign 1 Triggering first level events 3 total events(s) to be processed in batches of 100 0/3 [\>---------------------------] 0% 1/3 [=========\>------------------] 33% 2/3 [==================\>---------] 66% 3/3 [============================] 100% 3 event(s) executed Triggering scheduled events 0 total events(s) to be processed in batches of 100 0 event(s) executed Triggering ‘non-action’ events 3 total lead(s) to be analyzed in batches of 100 0/3 [\>---------------------------] 0% 3/3 [============================] 100% 0 event(s) executed Executing console mautic:fetch:email No mailboxes are configured. Executing console doctrine:migrations:migrate ``` Mautic Migrations ``` No migrations to execute. Executing console mautic:email:process ---
**Author:** ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)\ **Post date:** [October 9, 2015, 1:23pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/24 "2015-10-09T13:23:44Z")
Executing console doctrine:schema:update --dump-sql [DoctrineDBALDBALException] Unknown database type enum requested, DoctrineDBALPlatformsMySqlPlatform may not support it. doctrine:schema:update [–complete] [–dump-sql] [–force] [–em[="…"]] Executing console doctrine:schema:update --force [DoctrineDBALDBALException] Unknown database type enum requested, DoctrineDBALPlatformsMySqlPlatform may not support it. doctrine:schema:update [–complete] [–dump-sql] [–force] [–em[="…"]] ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [October 9, 2015, 1:26pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/25 "2015-10-09T13:26:41Z")
Oh, you don’t have to execute all commands from that script. You should be aware of they are doing before you do so. So the campaigns:update command triggered the campaigns finally. You should see that the campaign actions were processed. ---
**Author:** ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)\ **Post date:** [October 9, 2015, 1:33pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/26 "2015-10-09T13:33:15Z")
Thank you it has worked ---
**Author:** ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)\ **Post date:** [October 9, 2015, 1:41pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/27 "2015-10-09T13:41:19Z")
I have changed my email settings to send through gmail and it has an error upon doing a connection test what could be the reason? ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [October 9, 2015, 1:44pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/28 "2015-10-09T13:44:44Z")
The reason is usually written in the error message. ---
**Author:** ![harukim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/harukim/32/902_2.png) [@harukim](https://forum.mautic.org/u/harukim)\ **Post date:** [October 9, 2015, 1:46pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/29 "2015-10-09T13:46:28Z")
Connection could not be established with host [smtp.gmail.com](http://smtp.gmail.com) [Connection timed out #110] Log data: ++ Starting Swift\_SmtpTransport !! Connection could not be established with host [smtp.gmail.com](http://smtp.gmail.com) [Connection timed out #110] ++ Starting Swift\_SmtpTransport !! Connection could not be established with host [smtp.gmail.com](http://smtp.gmail.com) [Connection timed out #110] ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [October 9, 2015, 1:51pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/30 "2015-10-09T13:51:39Z")
Make sure the gmail smtp configuration is correct. Especially ports and SSL/TLS variations. [http://email.about.com/od/accessinggmail/f/Gmail\_SMTP\_Settings.htm](http://email.about.com/od/accessinggmail/f/Gmail_SMTP_Settings.htm) ---
**Author:** ![wemkt](https://avatars.discourse-cdn.com/v4/letter/w/0ea827/32.png) [@wemkt](https://forum.mautic.org/u/wemkt)\ **Post date:** [February 23, 2016, 12:07am UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/31 "2016-02-23T00:07:53Z")
Hi, I’m probably having a similar issue. I’m getting a success message when I test the connect to Mandrill but I can’t send and email campaign (that sounds really lame, but it’s true). Since I’m using Immediate Delivery I don’t need to setup CRON, right? But, I also set it up to make a test. The thing is that I tried both ways (immediate and schedule) and none worked. What I’m doing is creating a very simple new campaign and scheduling it for a few minutes later: [http://imgur.com/xM4j5Lq](http://imgur.com/xM4j5Lq) I get no e-mails on inbox/spam and also on the reports. Thanks in advance for any help. ---
**Author:** ![Sachit](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@Sachit](https://forum.mautic.org/u/Sachit)\ **Post date:** [December 8, 2016, 11:03am UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/32 "2016-12-08T11:03:48Z")
Hi, We are facing the same issue with the latest version of Mautic. 2.3.0. We are able to send regular emails but not the campaign triggered mails. The cron job error says “No mailboxes are configured”. We have checked the email settings and everything looks good there. We have properly set up the mail send settings and monitored inbox settings. Can you please help us here. Thanks! ---
**Author:** ![jgdesigngrafico](https://avatars.discourse-cdn.com/v4/letter/j/5e9695/32.png) [@jgdesigngrafico](https://forum.mautic.org/u/jgdesigngrafico)\ **Post date:** [March 4, 2017, 3:46pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/33 "2017-03-04T15:46:49Z")
Hello I have the same problem when I run the cron command, I get the following error: Fatal error: Class ‘Symfony Component HttpKernel Kernel’ not found in /home/jgartbr/public\_html/mautic/app/AppKernel.php on line 23 By what I understand it looks like the class was not found because it has not yet been loaded … What should I do??? Please help me… ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/campaign-is-not-working/2443/34 "2020-02-02T22:57:58Z")
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