# Campaign marketing emails not being generated

**URL:** <https://forum.mautic.org/t/campaign-marketing-emails-not-being-generated/9072>\
**Category:** Product Support\
**Created:** [July 26, 2017, 5:20pm UTC](https://forum.mautic.org/t/campaign-marketing-emails-not-being-generated/9072 "2017-07-26T17:20:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![wildmikewood](https://avatars.discourse-cdn.com/v4/letter/w/fbc32d/32.png) [@wildmikewood](https://forum.mautic.org/u/wildmikewood)\
**Post date:** [July 26, 2017, 5:20pm UTC](https://forum.mautic.org/t/campaign-marketing-emails-not-being-generated/9072/1 "2017-07-26T17:20:34Z")

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Hello,  
  
  
  
I am running v2.9 and there is a problem with running campaigns using marketing emails.  
  
  
  
When I create a campaign using transactional emails it works fine and sends and spool gets full.  
  
  
  
I have tried using send immediately with and with queue.  
  
  
  
I can confirm that it is not a smtp issue as when I launch the campaign with transactional emails the spool folder gets full and with the Marketing emails spool folder never has any file created.  
  
  
  
I have troubleshooted and have checked in the logs and no errors logged.  
  
Its not a cron issue as everything works perfect other than Marketing emails not being generated by mautic.  
  
I am using sparkpost if it makes a diffrence  
  
  
  
If you can please let me know if theres anything at all I can do to test more on send you screenshots.  
  
  
  
Please help me out its a big issue for us.  
  
  
  
Thanks

---

<div class="post-metadata">

**Author:** ![wildmikewood](https://avatars.discourse-cdn.com/v4/letter/w/fbc32d/32.png) [@wildmikewood](https://forum.mautic.org/u/wildmikewood)\
**Post date:** [July 26, 2017, 5:20pm UTC](https://forum.mautic.org/t/campaign-marketing-emails-not-being-generated/9072/2 "2017-07-26T17:20:34Z")

</div>

Hello,

I am running v2.9 and there is a problem with running campaigns using marketing emails.

When I create a campaign using transactional emails it works fine and sends and spool gets full.

I have tried using send immediately with and with queue.

I can confirm that it is not a smtp issue as when I launch the campaign with transactional emails the spool folder gets full and with the Marketing emails spool folder never has any file created.

I have troubleshooted and have checked in the logs and no errors logged.  
Its not a cron issue as everything works perfect other than Marketing emails not being generated by mautic.  
I am using sparkpost if it makes a diffrence

If you can please let me know if theres anything at all I can do to test more on send you screenshots.

Please help me out its a big issue for us.

Thanks