# Campaign not activating/not sending emails

**URL:** <https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804>\
**Category:** General Discussion\
**Tags:** community\
**Created:** [April 24, 2023, 4:53am UTC](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804 "2023-04-24T04:53:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rsharma](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rsharma/32/10150_2.png) [@rsharma](https://forum.mautic.org/u/rsharma)\
**Post date:** [April 24, 2023, 4:53am UTC](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804/1 "2023-04-24T04:53:54Z")

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Hi!  
I’ve created a ‘campaign’ in Mautic with attaching a demo segment with 4 emails in it, but it is not sending any emails…it is not even showing pending, but when I go to the campaign, it says that your campaign is active. I am unable to understand the issue. Please guide

Here are the screenshots

> The Campaign
> 
> ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/7/743eb2aac1dbf495cd441428d7f18323d2030dff.png)

> The segment
> 
> ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8de8d2683996ce5dd4e04256a248d77e4a5fb0c2.png)

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**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\
**Post date:** [April 24, 2023, 7:52am UTC](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804/2 "2023-04-24T07:52:52Z")

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Can you check your Cron Jobs and also is your SMTP properly done?

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<div class="post-metadata">

**Author:** ![rsharma](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rsharma/32/10150_2.png) [@rsharma](https://forum.mautic.org/u/rsharma)\
**Post date:** [April 24, 2023, 1:08pm UTC](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804/3 "2023-04-24T13:08:48Z")

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I am from a non-tech background so I do not know about cron, but I guess there is no issue with SMTP, as ‘segment emails’ are being sent without any issue, it’s just that ‘campaign emails’ are not sending.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [April 24, 2023, 1:39pm UTC](https://forum.mautic.org/t/campaign-not-activating-not-sending-emails/27804/4 "2023-04-24T13:39:46Z")

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If you don’t know cronjobs, then ask the person who installed it for you.