# Campaign not continuing after segment action **URL:** \ **Category:** Product Support\ **Created:** [January 19, 2017, 11:21am UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221 "2017-01-19T11:21:53Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![RickBRG](https://avatars.discourse-cdn.com/v4/letter/r/5fc32e/32.png) [@RickBRG](https://forum.mautic.org/u/RickBRG)\ **Post date:** [January 19, 2017, 11:21am UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221/1 "2017-01-19T11:21:53Z")
Hi Guys, Just as the conversation title mentions; My campaign is not continuing after it placed a contact in an segment. I found a work-around but I think that I’m doing something wrong. If i create a new campaign with the send email action linked to the - segment change - it works fine (so the campaign is cut in two). All my cronjobs are working and I receive the email without problems. Exept that I have to cut the campaign in two. Am I doing something wrong or are you having the same issue? Greetings, Rick ---
**Author:** ![RickBRG](https://avatars.discourse-cdn.com/v4/letter/r/5fc32e/32.png) [@RickBRG](https://forum.mautic.org/u/RickBRG)\ **Post date:** [January 19, 2017, 11:21am UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221/2 "2017-01-19T11:21:53Z")
Hi Guys, Just as the conversation title mentions; My campaign is not continuing after it placed a contact in an segment. I found a work-around but I think that I’m doing something wrong. If i create a new campaign with the send email action linked to the - segment change - it works fine (so the campaign is cut in two). All my cronjobs are working and I receive the email without problems. Exept that I have to cut the campaign in two. Am I doing something wrong or are you having the same issue? Greetings, Rick ---
**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Post date:** [January 20, 2017, 12:38pm UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221/3 "2017-01-20T12:38:26Z")
Not sure if related, but I also found out an unexpected way of campaign functioning: - I have an unpublished campaign that has a certain form for its source - the campaign is set up so that leads, created using this certain form, receive an email (marketing type - so only once, and they haven’t received that particular mail yet) - I insert many leads (contacts) using this certain form - when I publish the campaign, all these contacts that were inserted using that certain form, do not receive the email. There is a workaround: - I can add a custom segment to all those already-inserted contacts - If I change the campaign, so that its source are leads with this custom segment (and not from the form, as before), the emails are sent Am I missing something, like not understanding how campaigns work, or is this a bug? I, of course, have all the cronjobs etc, so I don’t believe this is a technical issue on my server. I believe that if leads are insterted through a form that is used as a campaign source to send a particular email, all those leads should receive the email as soon as I publish the campaign - why do they not receive it? Thank you and Best, D. PS: I hope I am not kidnapping your thread, but to me the problem seems quite similar and I believe it may have the same solution. ---
**Author:** ![wucherpfennig](https://avatars.discourse-cdn.com/v4/letter/w/db5fbb/32.png) [@wucherpfennig](https://forum.mautic.org/u/wucherpfennig)\ **Post date:** [January 21, 2017, 12:20am UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221/4 "2017-01-21T00:20:35Z")
I am having similar issues. I hoping to get an answer as well. Thanks ---
**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Post date:** [February 4, 2017, 8:18pm UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221/5 "2017-02-04T20:18:19Z")
OK I’ve found out that under campaign, there is a Contacts tab that shows which contacts are affected by a campaign. And if I set up the campaign as segment-driven, … well, I thought it was a bug since there were no contacts. Yet I had my campaign unpublished, so I tried changing its content (i.e. preventing email sending since I was playing around) and published it, hoping that contacts would fill up. Well, they did not. Not until the mautic:campaign:rebuild cronjob was triggered on the server. So there we go: - a campaign must be published in order to populate its contacts - contact population occurs on the cronjob mautic:campaign:rebuild (which is called from my crontab every minute) Mistery solved. Best, D. ---
**Author:** ![mike-accentdm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mike-accentdm/32/1178_2.png) [@mike-accentdm](https://forum.mautic.org/u/mike-accentdm)\ **Post date:** [January 24, 2017, 4:47pm UTC](https://forum.mautic.org/t/campaign-not-continuing-after-segment-action/7221/6 "2017-01-24T16:47:11Z")
@RickBRG If you could upload a screenshot of your campaign so we can see the various steps it might make it easier to see where the problem lies. @denispavliha Could you start a new thread?