# Campaign Not Triggering - Email going fine directly to segment but not through Campaign

**URL:** <https://forum.mautic.org/t/campaign-not-triggering-email-going-fine-directly-to-segment-but-not-through-campaign/28515>\
**Category:** Product Support\
**Created:** [July 5, 2023, 6:30am UTC](https://forum.mautic.org/t/campaign-not-triggering-email-going-fine-directly-to-segment-but-not-through-campaign/28515 "2023-07-05T06:30:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![manishtewatia](https://avatars.discourse-cdn.com/v4/letter/m/d07c76/32.png) [@manishtewatia](https://forum.mautic.org/u/manishtewatia)\
**Post date:** [July 5, 2023, 6:30am UTC](https://forum.mautic.org/t/campaign-not-triggering-email-going-fine-directly-to-segment-but-not-through-campaign/28515/1 "2023-07-05T06:30:35Z")

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**Your software**  
My Mautic version is: 4.4.9  
My PHP version is: 7.4

Campaign Not Triggering

1. Created a segment
2. Created email
3. Sent out test email successfully
4. Created a test campaign
5. Made sure I selected the correct segment.
6. Saved the campaign and published.
7. Upload contact to segment.

Added cron jobs also…but emails do not go out through Campaign.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 5, 2023, 8:14am UTC](https://forum.mautic.org/t/campaign-not-triggering-email-going-fine-directly-to-segment-but-not-through-campaign/28515/2 "2023-07-05T08:14:11Z")

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Hi, the Mautic Knowledgebase has a 10 step checklist you could go through:

> **[Email sending doesn't work - here are 10 things to check - Knowledge Base](https://kb.mautic.org/article/email-sending-doesn-039%3bt-work-here-are-10-things-to-check.html)**
>
> This article will help you to identify email sending problems in Mautic.