# Campaign "paused" for new contact

**URL:** <https://forum.mautic.org/t/campaign-paused-for-new-contact/8980>\
**Category:** Product Support\
**Created:** [July 20, 2017, 3:04pm UTC](https://forum.mautic.org/t/campaign-paused-for-new-contact/8980 "2017-07-20T15:04:54Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gardiner](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gardiner](https://forum.mautic.org/u/gardiner)\
**Post date:** [July 20, 2017, 3:04pm UTC](https://forum.mautic.org/t/campaign-paused-for-new-contact/8980/1 "2017-07-20T15:04:54Z")

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Hi  
  
(Using Mautic hosted free)  
  
I’ve set up a simple test campaign. which sends an email, sms and tweet after the contact submits the form on a Mautic landing page.  
  
  
  
Nothing was happening, apart from the form submission being recorded on the contact record.  
  
If I click the arrow top right of the contact record and select campaigns, it shows that the contact is in the campaign - but the slider is red.  
  
If I click it, it turns green and all the campaign actions trigger.  
  
  
  
What am I missing?  
  
  
  
Thanks,  
  
Andrew

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**Author:** ![gardiner](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gardiner](https://forum.mautic.org/u/gardiner)\
**Post date:** [July 20, 2017, 3:04pm UTC](https://forum.mautic.org/t/campaign-paused-for-new-contact/8980/2 "2017-07-20T15:04:54Z")

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Hi  
(Using Mautic hosted free)  
I’ve set up a simple test campaign. which sends an email, sms and tweet after the contact submits the form on a Mautic landing page.

Nothing was happening, apart from the form submission being recorded on the contact record.  
If I click the arrow top right of the contact record and select campaigns, it shows that the contact is in the campaign - but the slider is red.  
If I click it, it turns green and all the campaign actions trigger.

What am I missing?

Thanks,  
Andrew

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**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\
**Post date:** [July 21, 2017, 5:52am UTC](https://forum.mautic.org/t/campaign-paused-for-new-contact/8980/3 "2017-07-21T05:52:32Z")

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Is the campaign marked as published in campaign list or detail view?

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<div class="post-metadata">

**Author:** ![gardiner](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gardiner](https://forum.mautic.org/u/gardiner)\
**Post date:** [July 22, 2017, 8:48pm UTC](https://forum.mautic.org/t/campaign-paused-for-new-contact/8980/4 "2017-07-22T20:48:29Z")

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Thanks Peter,

Yes, it shows as published in both list and detail views.