# Campaign Setup Question

**URL:** <https://forum.mautic.org/t/campaign-setup-question/9948>\
**Category:** General Discussion\
**Created:** [November 21, 2017, 3:49pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948 "2017-11-21T15:49:24Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [November 21, 2017, 3:49pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948/1 "2017-11-21T15:49:24Z")

</div>

I’ve got a quick question. So let’s say I send email #1, if they open it, send email #2. If they don’t open it send email #1 again.  
  
  
  
My question is, if they don’t open #1 on the first try, but THEN open email #1 on the second try, do I have to make another branch of the campaign to send email #2 to these people, or will they automatically get triggered on the first branch because they opened #1 and will now get email #2?

---

<div class="post-metadata">

**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [November 21, 2017, 3:49pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948/2 "2017-11-21T15:49:24Z")

</div>

I’ve got a quick question. So let’s say I send email #1, if they open it, send email #2. If they don’t open it send email #1 again.

My question is, if they don’t open #1 on the first try, but THEN open email #1 on the second try, do I have to make another branch of the campaign to send email #2 to these people, or will they automatically get triggered on the first branch because they opened #1 and will now get email #2?

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [November 23, 2017, 1:07pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948/3 "2017-11-23T13:07:27Z")

</div>

Think about the Campaign Builder like LEGO blocks you can to connect each block to accomplish something.

```auto
                                            [EMAIL #1]
                       [OPEN] [NO OPEN]
                              | |
                [SEND EMAIL #2] [SEND EMAIL#1]

```

---

<div class="post-metadata">

**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [November 23, 2017, 2:00pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948/4 "2017-11-23T14:00:42Z")

</div>

Hey ninjoan, thanks for your reply. That’s exactly what I have set up. My question really is if they go down the right hand path of “no open” and then open emal#1 on that branch (after getting it the second time), will they get email#2 automatically next on the left branch, or do I have to build another branch if they open email#1 on the right branch?

---

<div class="post-metadata">

**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\
**Post date:** [November 23, 2017, 2:02pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948/5 "2017-11-23T14:02:01Z")

</div>

@pstevens, yes, you will have to send email #2 “again” in the right side branch

---

<div class="post-metadata">

**Author:** ![pstevens](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pstevens/32/237_2.png) [@pstevens](https://forum.mautic.org/u/pstevens)\
**Post date:** [November 23, 2017, 2:06pm UTC](https://forum.mautic.org/t/campaign-setup-question/9948/6 "2017-11-23T14:06:30Z")

</div>

Thanks! Too bad, that makes it super complicated, but I get the logic.