# Campaign stuck- "Pending Actions" not getting processed
**URL:** https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224
**Category:** Product Support
**Tags:** mautic-3
**Created:** [April 27, 2021, 11:45pm UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224 "2021-04-27T23:45:11Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@irfankhan](https://forum.mautic.org/u/irfankhan)
#### Post date: [April 27, 2021, 11:45pm UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/1 "2021-04-27T23:45:11Z")
**Your software**
My Mautic version is: 3.3.2.
My PHP version is: 7.3.27
My Database type and version is: “Olson” Timezone Database Version 0.system
**Your problem**
My problem is: I am very new to mautic- I am using SES as my delivery server, My campaigns is are not fully sent, I have pending actions in the campaigns which are not getting completed.
I have installed mautic on cpanel- softaculous
Below are crons I have-
3,8,13,18,23,28,33,38,43,48,53,58 mautic:messages:send \>/dev/null 2\>&1
3,8,13,18,23,28,33,38,43,48,53,58 mautic:broadcasts:send \>/dev/null 2\>&1
2,7,12,17,22,27,32,37,42,47,52,57-mautic:segments:update \>/dev/null 2\>&1
3,8,13,18,23,28,33,38,43,48,53,58 mautic:campaigns:update \>/dev/null 2\>&1
3,8,13,18,23,28,33,38,43,48,53,58 mautic:campaigns:trigger \>/dev/null 2\>&1
2,7,12,17,22,27,32,37,42,47,52,57 mautic:emails:send \>/dev/null 2\>&1
2,7,12,17,22,27,32,37,42,47,52,57 mautic:email:fetch \>/dev/null 2\>&1
Steps I have tried to fix the problem: I have tried tweeking the queue settings, Below is the screenshots- Kindly help me fix this
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [April 28, 2021, 5:34am UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/2 "2021-04-28T05:34:16Z")
Hello,
Is this your real path in the cronjobs?
You need to add the php command and path, like:
3,8,13,18,23,28,33,38,43,48,53,58 php /pathtoyourmautic/mautic:messages:send \>/dev/null 2\>&1
Also PMd you with more help
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### Author:  [@irfankhan](https://forum.mautic.org/u/irfankhan)
#### Post date: [April 28, 2021, 7:05am UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/3 "2021-04-28T07:05:16Z")
Joe, Thanks for replying
I have the PHP path to mautic
/usr/local/bin/php /home/roservices/public\_html/
They look good. I triggred about 658 email from a campaign- Few are pending actions in campaign. But Sending SES shows the emails were delivered
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [April 28, 2021, 7:16am UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/4 "2021-04-28T07:16:03Z")
Delivered: Mautic shows it?
What is in your /mautic/var/spool folder? any files?
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### Author:  [@irfankhan](https://forum.mautic.org/u/irfankhan)
#### Post date: [April 29, 2021, 5:19pm UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/5 "2021-04-29T17:19:24Z")
Mautic doesnt show that, and the spook is empty.
Had some scheduled emails today from the campaign, but all failed. Below is screenshot.
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [April 29, 2021, 5:24pm UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/6 "2021-04-29T17:24:15Z")
You need to check the spool hete:
/mautic/var/spool
Otherwise you don’t know if the emails are sent or just spooled.
If you have queue sending set, then spooling = sending for mautic stats
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### Author:  [@irfankhan](https://forum.mautic.org/u/irfankhan)
#### Post date: [May 5, 2021, 7:46am UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/7 "2021-05-05T07:46:22Z")
> [@joeyk](#):
>
> /mautic/var/spool
/mautic/var/spool is empty
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [May 5, 2021, 11:32am UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/8 "2021-05-05T11:32:50Z")
So emails were out okay?
You also said, that Emails were delivered according to SES?
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### Author:  [@irfankhan](https://forum.mautic.org/u/irfankhan)
#### Post date: [May 6, 2021, 4:36pm UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/9 "2021-05-06T16:36:59Z")
No, the send set of emails didnt go out. . SES doesnt show if it was sent.
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [May 7, 2021, 5:27am UTC](https://forum.mautic.org/t/campaign-stuck-pending-actions-not-getting-processed/19224/10 "2021-05-07T05:27:47Z")
Check the logs and post here please.
I think you are trying to send from an unverified address or the port is blocked or you are in sandbox.
Joey