# Campaign Triggers Aren't working - Help :(

**URL:** <https://forum.mautic.org/t/campaign-triggers-arent-working-help/5844>\
**Category:** Product Support\
**Created:** [February 20, 2016, 2:10pm UTC](https://forum.mautic.org/t/campaign-triggers-arent-working-help/5844 "2016-02-20T14:10:27Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![teflon\_wulfie](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@teflon\_wulfie](https://forum.mautic.org/u/teflon_wulfie)\
**Post date:** [February 20, 2016, 2:10pm UTC](https://forum.mautic.org/t/campaign-triggers-arent-working-help/5844/1 "2016-02-20T14:10:27Z")

</div>

Okay, I’m going to be as specific as I can… by using PICTURES! So, I’ve setup a campaign in Mautic and have been trying to test it out and it’s not working. The campaign is simple - someone opts-in to a form, they are then added to a specific list, and then sent an email (both actions happen immediately when triggered).  
  
  
  
Yet, when I opt-in the form registers the opt-in, the campaign registers the opt-in, and the triggers simply don’t work - the opt-in is not added to the list specified nor sent the email.  
  
  
  
Here’s what I’m looking at:  
  
  
  
**The Campaign Flow**  
  
  
  
[http://imgur.com/cpivKck](http://imgur.com/cpivKck)  
  
  
  
**As you can see here, I have marked opt-ins to be added to “autobody\_optin\_list” when triggered**  
  
  
  
[http://imgur.com/0AWIghU](http://imgur.com/0AWIghU)  
  
  
  
**Here is that list, which is the same title**  
  
  
  
[http://imgur.com/qeifHOr](http://imgur.com/qeifHOr)  
  
  
  
**Here you see that an email is also supposed to send upon being triggered “autbody nurture 1”**  
  
  
  
[http://imgur.com/qeifHOr](http://imgur.com/qeifHOr)  
  
  
  
**Here is that same title email**  
  
  
  
[http://imgur.com/8OXockt](http://imgur.com/8OXockt)  
  
  
  
**The form kick-off for this whole process is “autobody\_optin” and here’s that title**  
  
  
  
[http://imgur.com/bRoOvx2](http://imgur.com/8OXockt)  
  
  
  
Everything is published and from my standpoint it looks like I’ve done everything right so why, when I opt-in, is this triggering process not taking place?

---

<div class="post-metadata">

**Author:** ![teflon\_wulfie](https://avatars.discourse-cdn.com/v4/letter/t/5fc32e/32.png) [@teflon\_wulfie](https://forum.mautic.org/u/teflon_wulfie)\
**Post date:** [February 20, 2016, 2:10pm UTC](https://forum.mautic.org/t/campaign-triggers-arent-working-help/5844/2 "2016-02-20T14:10:27Z")

</div>

Okay, I’m going to be as specific as I can… by using PICTURES! So, I’ve setup a campaign in Mautic and have been trying to test it out and it’s not working. The campaign is simple - someone opts-in to a form, they are then added to a specific list, and then sent an email (both actions happen immediately when triggered).

Yet, when I opt-in the form registers the opt-in, the campaign registers the opt-in, and the triggers simply don’t work - the opt-in is not added to the list specified nor sent the email.

Here’s what I’m looking at:

The Campaign Flow

[http://imgur.com/cpivKck](http://imgur.com/cpivKck)

As you can see here, I have marked opt-ins to be added to “autobody\_optin\_list” when triggered

[http://imgur.com/0AWIghU](http://imgur.com/0AWIghU)

Here is that list, which is the same title

[http://imgur.com/qeifHOr](http://imgur.com/qeifHOr)

Here you see that an email is also supposed to send upon being triggered “autbody nurture 1”

[http://imgur.com/qeifHOr](http://imgur.com/qeifHOr)

Here is that same title email

[http://imgur.com/8OXockt](http://imgur.com/8OXockt)

The form kick-off for this whole process is “autobody\_optin” and here’s that title

[http://imgur.com/bRoOvx2](http://imgur.com/8OXockt)

Everything is published and from my standpoint it looks like I’ve done everything right so why, when I opt-in, is this triggering process not taking place?