# Campaigns Not Saving

**URL:** <https://forum.mautic.org/t/campaigns-not-saving/4384>\
**Category:** Product Support\
**Created:** [June 16, 2016, 7:49pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384 "2016-06-16T19:49:08Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Rich](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rich/32/45_2.png) [@Rich](https://forum.mautic.org/u/Rich)\
**Post date:** [June 16, 2016, 7:49pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/1 "2016-06-16T19:49:08Z")

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Hello: I have a pretty elaborate campaign, and I have now run into a problem. Whenever I try to add an action, decision, or condition and depress Close Builder, Mautic just hangs. Obviously, the edits are then not saved.  
  
  
  
I thought maybe browser cache so I cleared that, then I though app cache so I cleaned that also. Then I thought it might be my browser so I tried 3 (chrome, edge, and Firefox).  
  
  
  
Stil no luck.  
  
  
  
Has anyone else had this issue and how Might I figure out what is hosed?  
  
  
  
Thank you, Rich

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<div class="post-metadata">

**Author:** ![Rich](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rich/32/45_2.png) [@Rich](https://forum.mautic.org/u/Rich)\
**Post date:** [June 22, 2016, 1:53pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/2 "2016-06-22T13:53:10Z")

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@pietromantovani

What I failed to realize at the time was understand what the problem was. I didn’t record exactly how many items were in the campaign but I think it a combination of complexity and quantity.

This seems like a good condition for an error message like : you’ve exceeded the number of items allowed in a campaign…

Be well, Rich

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<div class="post-metadata">

**Author:** ![Rich](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rich/32/45_2.png) [@Rich](https://forum.mautic.org/u/Rich)\
**Post date:** [June 22, 2016, 1:17pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/3 "2016-06-22T13:17:01Z")

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@pietromantovani

It seems there are some kind of limits to the number or configuration complexity in Mautic. Once I reached a point of not being able to add any actions/activities, I deleted one and then added one. This worked. So as long as I deleted items I could add new ones. This caused me to rethink the logic I was using and I decided to streamline the campaign keeping it much simpler. This seems to have worked.

Thanks, Rich

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<div class="post-metadata">

**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\
**Post date:** [June 22, 2016, 1:44pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/4 "2016-06-22T13:44:02Z")

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@Rich

it would be interesting to know this point… I’ve had this kind of problem.

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<div class="post-metadata">

**Author:** ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)\
**Post date:** [June 17, 2016, 2:44pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/5 "2016-06-17T14:44:11Z")

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System info =\> log?

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<div class="post-metadata">

**Author:** ![Rich](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rich/32/45_2.png) [@Rich](https://forum.mautic.org/u/Rich)\
**Post date:** [June 16, 2016, 7:49pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/6 "2016-06-16T19:49:08Z")

</div>

Hello: I have a pretty elaborate campaign, and I have now run into a problem. Whenever I try to add an action, decision, or condition and depress Close Builder, Mautic just hangs. Obviously, the edits are then not saved.

I thought maybe browser cache so I cleared that, then I though app cache so I cleaned that also. Then I thought it might be my browser so I tried 3 (chrome, edge, and Firefox).

Stil no luck.

Has anyone else had this issue and how Might I figure out what is hosed?

Thank you, Rich

---

<div class="post-metadata">

**Author:** ![Rich](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rich/32/45_2.png) [@Rich](https://forum.mautic.org/u/Rich)\
**Post date:** [June 16, 2016, 9:11pm UTC](https://forum.mautic.org/t/campaigns-not-saving/4384/7 "2016-06-16T21:11:10Z")

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Further investigation in chrome console the following errors are showing…

libraries.js?v1.4.1:3580 Uncaught IndexSizeError: Failed to execute ‘arc’ on ‘CanvasRenderingContext2D’: The radius provided (-0.25) is negative.  
libraries.js?v1.4.1:3687 Error: attribute transform: Expected number, “scale(NaN) translate(N…”.jvm.SVGCanvasElement.applyTransformParams @ libraries.js?v1.4.1:3687  
libraries.js?v1.4.1:3580 Uncaught IndexSizeError: Failed to execute ‘arc’ on ‘CanvasRenderingContext2D’: The radius provided (-0.25) is negative.  
libraries.js?v1.4.1:3687 Error: attribute transform: Expected number, “scale(NaN) translate(N…”.jvm.SVGCanvasElement.applyTransformParams @ libraries.js?v1.4.1:3687  
libraries.js?v1.4.1:3580 Uncaught IndexSizeError: Failed to execute ‘arc’ on ‘CanvasRenderingContext2D’: The radius provided (-0.25) is negative.draw @ libraries.js?v1.4.1:3580(anonymous function) @ libraries.js?v1.4.1:3621helpers.each @ libraries.js?v1.4.1:3544draw @ libraries.js?v1.4.1:3621render @ libraries.js?v1.4.1:3570resize @ libraries.js?v1.4.1:3567(anonymous function) @ libraries.js?v1.4.1:3616helpers.each @ libraries.js?v1.4.1:3545(anonymous function) @ libraries.js?v1.4.1:3616
