# Campaigns not Sending Emails **URL:** \ **Category:** Product Support\ **Created:** [July 9, 2018, 7:37am UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638 "2018-07-09T07:37:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![kieranrowlinson](https://avatars.discourse-cdn.com/v4/letter/k/b9e5f3/32.png) [@kieranrowlinson](https://forum.mautic.org/u/kieranrowlinson)\ **Post date:** [July 9, 2018, 7:37am UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/1 "2018-07-09T07:37:00Z")
Hello, I have been trying to configure mautic for simple marketing automation. I have amazon SES configured and emails send fine using Segment emails however Campaign emails do not seem to send and actions are stuck at pending. I have looked through the forums and the general consensus is Cron Jobs however I do believe mine are set up correctly. I am using Mautic Version 2.13.0 And these are my Cron Jobs /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:segments:update /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:campaigns:rebuild /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:email:fetch /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:messages:send /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:campaigns:rebuild /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:campaigns:trigger /usr/local/bin/ea-php70 /home/vcwmauti/public\_html/app/console mautic:emails:send ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [July 10, 2018, 12:24pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/2 "2018-07-10T12:24:26Z")
@Kieran i guess few cron jobs are missing, did you check mautic error log if there is any mautic error ? ---
**Author:** ![mike-accentdm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mike-accentdm/32/1178_2.png) [@mike-accentdm](https://forum.mautic.org/u/mike-accentdm)\ **Post date:** [July 16, 2018, 3:54pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/3 "2018-07-16T15:54:20Z")
Hi Kieran Do your other campaign actions run okay? I ask because looking at your cron jobs I see a couple of possible issues: 1. You’re using _mautic:campaigns:rebuild_ instead of _mautic:campaigns:update_ 2. You have _mautic:campaigns:rebuild_ listed twice Try changing _mautic:campaigns:rebuild_ to _mautic:campaigns: **update** _ and make sure it’s only listed once. Also, are there any errors in the Mautic system log? ---
**Author:** ![kieranrowlinson](https://avatars.discourse-cdn.com/v4/letter/k/b9e5f3/32.png) [@kieranrowlinson](https://forum.mautic.org/u/kieranrowlinson)\ **Post date:** [July 17, 2018, 8:17am UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/4 "2018-07-17T08:17:51Z")
Resolved! the issue was the PHP Version (ea-php70) even though my server said it was php 7 after changing it to ea-php56 it worked. ---
**Author:** ![mike-accentdm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mike-accentdm/32/1178_2.png) [@mike-accentdm](https://forum.mautic.org/u/mike-accentdm)\ **Post date:** [July 17, 2018, 6:08pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/5 "2018-07-17T18:08:26Z")
Good to hear. ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [July 17, 2018, 11:21pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/6 "2018-07-17T23:21:45Z")
Sounds good ---
**Author:** ![marianco](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marianco/32/111_2.png) [@marianco](https://forum.mautic.org/u/marianco)\ **Post date:** [July 28, 2018, 4:07pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/7 "2018-07-28T16:07:30Z")
That’s sad. I wonder when Mautic will support PHP 7.x ---
**Author:** ![tej](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tej/32/658_2.png) [@tej](https://forum.mautic.org/u/tej)\ **Post date:** [December 22, 2020, 5:08am UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/8 "2020-12-22T05:08:47Z")
i have an issue email sitting in pending not going out, probably im missing cron job, not too sure what value it suppose to go into cronjobtab -e i have below, - - - - - php /var/www/html/crm/stives/app/console mautic:segments:update \>\> /var/log/cronmautic.log 2\>&1 - - - - - php /var/www/html/crm/stives/app/console mautic:campaigns:update \>\> /var/log/cronmautic.log 2\>&1 - - - - - php /var/www/html/crm/stives/app/console mautic:campaigns:trigger \>\> /var/log/cronmautic.log 2\>&1 ---
**Author:** ![ilseb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ilseb/32/2346_2.png) [@ilseb](https://forum.mautic.org/u/ilseb)\ **Post date:** [September 29, 2021, 6:19pm UTC](https://forum.mautic.org/t/campaigns-not-sending-emails/10638/9 "2021-09-29T18:19:08Z")
> [@kieranrowlinson](#): > > a-php56 HI am having a similar issue, my current php version is 7.3 as per my cpanel setup. could you guide me on how to change it to see if it might resolve my issue aswell? im not very technical but know my way around cpanel?