# Campaigns not working properly

**URL:** <https://forum.mautic.org/t/campaigns-not-working-properly/24815>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [July 20, 2022, 1:26am UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815 "2022-07-20T01:26:05Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![mrik007](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mrik007/32/7823_2.png) [@mrik007](https://forum.mautic.org/u/mrik007)\
**Post date:** [July 20, 2022, 1:26am UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/1 "2022-07-20T01:26:05Z")

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**Your software**  
_My PHP version is_ :  
_My MySQL/MariaDB version is_ (delete as applicable): MySQL/MariaDB version

**Updating/Installing Errors**  
_I am_ (delete as applicable): Installing / Updating  
_Upgrading/installing via_ (delete as applicable) : Web / Command Line

_These errors are showing in the installer_ :

_These errors are showing in the Mautic log_ :

**Your problem**  
_My problem is_ : the campaign are not working, when i published the campaign it say " No Contacts Found. Seems there are none! Try changing a filter if applicable."

Not sure what the problem is as i have uploaded all the contacts and prepared the workflow

 ![cont](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e97ebf3a37be7baa754cb0d847865aad2b00d080.png)

_Steps I have tried to fix the problem_ :

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 20, 2022, 11:42am UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/2 "2022-07-20T11:42:16Z")

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Hi, have you set up Cronjobs?

> **[Cron jobs](https://docs.mautic.org/en/setup/cron-jobs)**
>
> . . . . Mautic 3 introduced a new path for cron jobs bin/console if you are using the legacy Mautic 2.x series you should replace this with the older version, app/console. . . . Mautic requires a few cron jobs to handle some maintenance tasks such as...

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<div class="post-metadata">

**Author:** ![mrik007](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mrik007/32/7823_2.png) [@mrik007](https://forum.mautic.org/u/mrik007)\
**Post date:** [July 20, 2022, 12:03pm UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/3 "2022-07-20T12:03:08Z")

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yes, my developer has prepared the cron jobs as well

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 20, 2022, 7:45pm UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/4 "2022-07-20T19:45:27Z")

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Well, What happens if you run the cron commands manually via ssh?

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**Author:** ![avori](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/avori/32/8000_2.png) [@avori](https://forum.mautic.org/u/avori)\
**Post date:** [July 27, 2022, 1:54pm UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/5 "2022-07-27T13:54:53Z")

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Hi! I have the exact same issue. I ran the cron commands manually but nothing has changed.

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 30, 2022, 6:44am UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/6 "2022-07-30T06:44:35Z")

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What is your output from cron commands?

1. do you see campaigns being processed?
2. no output?
3. you see an error?

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**Author:** ![mrik007](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mrik007/32/7823_2.png) [@mrik007](https://forum.mautic.org/u/mrik007)\
**Post date:** [July 30, 2022, 11:03am UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/7 "2022-07-30T11:03:13Z")

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Hi Joey,

Its working perfectly now…

Campaigns are working.

Now, i want to understand how to stop the campaign in the middle while sending emails. because i tried to unpublish the campaign but the emails keep on sending it until the list cleared.

Also, let me know how to use mergetags,personalised emails for name, company name etc…??

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<div class="post-metadata">

**Author:** ![avori](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/avori/32/8000_2.png) [@avori](https://forum.mautic.org/u/avori)\
**Post date:** [August 1, 2022, 12:54pm UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/8 "2022-08-01T12:54:53Z")

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I don’t see the campaigns getting processes or updated. Also, there are no errors in the log.

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**Author:** ![robbi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robbi/32/11713_2.png) [@robbi](https://forum.mautic.org/u/robbi)\
**Post date:** [September 19, 2023, 10:18am UTC](https://forum.mautic.org/t/campaigns-not-working-properly/24815/9 "2023-09-19T10:18:38Z")

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Hi Mrik007, can you describe how you got it working? 🙂

Same issue here.
