# Cannot access to dashboard after instalation

**URL:** https://forum.mautic.org/t/cannot-access-to-dashboard-after-instalation/15616
**Category:** Mautic 3 - Install/Upgrade Support
**Created:** [August 12, 2020, 4:28pm UTC](https://forum.mautic.org/t/cannot-access-to-dashboard-after-instalation/15616 "2020-08-12T16:28:46Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![eljefedetodoesto](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/eljefedetodoesto/32/3115_2.png) [@eljefedetodoesto](https://forum.mautic.org/u/eljefedetodoesto)
#### Post date: [August 12, 2020, 4:28pm UTC](https://forum.mautic.org/t/cannot-access-to-dashboard-after-instalation/15616/1 "2020-08-12T16:28:46Z")

</div>

**Your software**  
_My PHP version is_ : 7.3  
_My MySQL/MariaDB version is_: 10.3.23-MariaDB-cll-lve - MariaDB Server

**Updating/Installing Errors**  
_I am_: Installing  
_Upgrading/installing via_: Web

**Your problem**  
_My problem is_ :  
First of all, thanks for your help and patience. Im a Mautic rookie trying to do my best 🙂

I’ve just finished Mautic 3.0.2 instalation. Everything seemed to be going well till i got a 404 error with this URL: mydomain/mautic2/s/dashboard  
Dont know what that “/s”" is doing there… Any ideas, please? I have searched all over the forum and dindt find any topic with a solution for a rookie like me 😅

Regards from Spain!

---

<div class="post-metadata">

### Author: ![lhpz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/lhpz/32/2893_2.png) [@lhpz](https://forum.mautic.org/u/lhpz)
#### Post date: [August 13, 2020, 9:43pm UTC](https://forum.mautic.org/t/cannot-access-to-dashboard-after-instalation/15616/2 "2020-08-13T21:43:50Z")

</div>

In Mautic, the /s/xxx URLs like /s/dashboard require authentication. ‘s’ stands for ‘secure’. URLs that can be accessed without authentication (i.e. public) do not have this /s prefix.

As far as your installation problem is concerned, I think the problem is with your rewrite rules. Mautic comes with a [.htaccess](https://github.com/mautic/mautic/blob/51c488ea820a36d82b513ccc36becb6e7521327f/.htaccess) file for Apache that defines these rewrite rules… make sure Apache is configured to allow reading configuration from .htaccess ( `AllowOverride All` directive)
