# Cannot Bulk Import "Do Not Contact"

**URL:** <https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027>\
**Category:** Product Support\
**Created:** [September 10, 2020, 7:17pm UTC](https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027 "2020-09-10T19:17:08Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![av1dlearner](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/av1dlearner/32/997_2.png) [@av1dlearner](https://forum.mautic.org/u/av1dlearner)\
**Post date:** [September 10, 2020, 7:17pm UTC](https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027/1 "2020-09-10T19:17:08Z")

</div>

**Your software**  
My Mautic version is: v3.1.0  
My PHP version is: 7.2.24-0ubuntu0.18.04.6

**Your problem**  
It seems that i’m unable to import a bulk list of do not contact, I followed this

> **[Upload Your "Do Not Contact" List - Mautic](https://mautic.com/help/upload-not-contact-list/)**
>
> This article describes how to import a list of your contacts that have opted out of receiving email from another system.

  
and  
[https://martechwithme.com/set-contacts-segments-do-not-contact-mautic/](https://martechwithme.com/set-contacts-segments-do-not-contact-mautic/)  
tried using “yes” or “true” or “1” none of them seem to work

No logs show, and confirmed they aren’t entered added to `lead_donotcontact`

Other data in the import are imported just fine

---

<div class="post-metadata">

**Author:** ![ericc](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ericc/32/2958_2.png) [@ericc](https://forum.mautic.org/u/ericc)\
**Post date:** [September 10, 2020, 8:25pm UTC](https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027/2 "2020-09-10T20:25:11Z")

</div>

You’re correct, it’s a defect that was captured and verified.

> <https://github.com/mautic/mautic/issues/9027>
>
> Bug Description
> Creating a simple CSV with two columns, email and donotContact. Select the csv file, map email to email, map donotContact...

---

<div class="post-metadata">

**Author:** ![av1dlearner](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/av1dlearner/32/997_2.png) [@av1dlearner](https://forum.mautic.org/u/av1dlearner)\
**Post date:** [September 10, 2020, 9:05pm UTC](https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027/3 "2020-09-10T21:05:53Z")

</div>

That’s sad, do not contact is a crucial aspect of any marketing efforts, it’s not even a “feature”  
been reported Jul 22…

---

<div class="post-metadata">

**Author:** ![ericc](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ericc/32/2958_2.png) [@ericc](https://forum.mautic.org/u/ericc)\
**Post date:** [September 10, 2020, 10:32pm UTC](https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027/4 "2020-09-10T22:32:58Z")

</div>

You could probably work around it. Create a new custom field with a unique value. Then import those contacts. Create a segment that filters on that custom field. Then maybe create a campaign that says if in x segment, then mark as do not contact.

Then you could delete the segment

---

<div class="post-metadata">

**Author:** ![muldersc](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/muldersc/32/6471_2.png) [@muldersc](https://forum.mautic.org/u/muldersc)\
**Post date:** [October 4, 2022, 2:24pm UTC](https://forum.mautic.org/t/cannot-bulk-import-do-not-contact/16027/5 "2022-10-04T14:24:08Z")

</div>

> [@ericc](#):
>
> You could probably work around it. Create a new custom field with a unique value. Then import those contacts. Create a segment that filters on that custom field. Then maybe create a campaign that says if in x segment, then mark as do not contact.
> 
> Then you could delete the segment

Can confirm this works well!