# Cannot click next step when installing **URL:** \ **Category:** Product Support\ **Created:** [October 28, 2024, 1:10am UTC](https://forum.mautic.org/t/cannot-click-next-step-when-installing/33946 "2024-10-28T01:10:49Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![nikola0020](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nikola0020/32/12740_2.png) [@nikola0020](https://forum.mautic.org/u/nikola0020)\ **Post date:** [October 28, 2024, 1:10am UTC](https://forum.mautic.org/t/cannot-click-next-step-when-installing/33946/1 "2024-10-28T01:10:49Z")
Hey guys, I set up Mautic locally with XAMPP. I got everything running, but when I go to `localhost`, it redirects me to the installation page. When I click “Next Step,” nothing happens. It might be a permission issue, even though I’ve allowed access to all directories in the config and v-host files. **THANK YOU GUYS IN ADVANCE!** Here’s a screenshot and some logs: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/68c4552df67dddeb434953582d70018cfe3b5768.jpeg) [Sun Oct 27 13:49:46.396615 2024] [ssl:warn] [pid 23628:tid 464] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name [Sun Oct 27 13:49:46.447850 2024] [core:warn] [pid 23628:tid 464] AH00098: pid file C:/xampp/apache/logs/httpd.pid overwritten – Unclean shutdown of previous Apache run? [Sun Oct 27 13:49:46.450838 2024] [ssl:warn] [pid 23628:tid 464] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name [Sun Oct 27 13:49:46.497837 2024] [mpm\_winnt:notice] [pid 23628:tid 464] AH00455: Apache/2.4.58 (Win64) OpenSSL/3.1.3 PHP/8.2.12 configured – resuming normal operations [Sun Oct 27 13:49:46.497837 2024] [mpm\_winnt:notice] [pid 23628:tid 464] AH00456: Apache Lounge VS17 Server built: Oct 18 2023 13:03:18 [Sun Oct 27 13:49:46.497837 2024] [core:notice] [pid 23628:tid 464] AH00094: Command line: ‘c:\xampp\apache\bin\httpd.exe -d C:/xampp/apache’ [Sun Oct 27 13:49:46.500829 2024] [mpm\_winnt:notice] [pid 23628:tid 464] AH00418: Parent: Created child process 10524 [Sun Oct 27 13:49:46.765598 2024] [ssl:warn] [pid 10524:tid 416] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name [Sun Oct 27 13:49:46.806600 2024] [ssl:warn] [pid 10524:tid 416] AH01909: www.example.com:443:0 server certificate does NOT include an ID which matches the server name [Sun Oct 27 13:49:46.845599 2024] [mpm\_winnt:notice] [pid 10524:tid 416] AH00354: Child: Starting 150 worker threads. [Sun Oct 27 13:50:07.786985 2024] [core:error] [pid 10524:tid 1888] (20023)The given path was above the root path: [client ::1:4849] AH00127: Cannot map GET /C:/xampp/htdocs/mautic/app/assets/fonts/source-sans-3-v15-cyrillic\_cyrillic-ext\_greek\_greek-ext\_latin\_latin-ext\_vietnamese-600.woff2 HTTP/1.1 to file, referer: [http://localhost/media/css/app.css?vcc1b855a](http://localhost/media/css/app.css?vcc1b855a) [Sun Oct 27 13:50:07.786985 2024] [core:error] [pid 10524:tid 1880] (20023)The given path was above the root path: [client ::1:4851] AH00127: Cannot map GET /C:/xampp/htdocs/mautic/app/bundles/CoreBundle/Assets/css/libraries/remixicon/fonts/remixicon.woff2?t=1718271040674 HTTP/1.1 to file, referer: [http://localhost/media/css/libraries.css?vcc1b855a](http://localhost/media/css/libraries.css?vcc1b855a) [Sun Oct 27 13:50:07.786985 2024] [core:error] [pid 10524:tid 1884] (20023)The given path was above the root path: [client ::1:4850] AH00127: Cannot map GET /C:/xampp/htdocs/mautic/app/assets/fonts/source-sans-3-v15-cyrillic\_cyrillic-ext\_greek\_greek-ext\_latin\_latin-ext\_vietnamese-regular.woff2 HTTP/1.1 to file, referer: [http://localhost/media/css/app.css?vcc1b855a](http://localhost/media/css/app.css?vcc1b855a) ---
**Author:** ![tobsowo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tobsowo/32/3096_2.png) [@tobsowo](https://forum.mautic.org/u/tobsowo)\ **Post date:** [October 28, 2024, 4:13pm UTC](https://forum.mautic.org/t/cannot-click-next-step-when-installing/33946/2 "2024-10-28T16:13:13Z")
Hello @joeyk can you help. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [October 28, 2024, 4:41pm UTC](https://forum.mautic.org/t/cannot-click-next-step-when-installing/33946/3 "2024-10-28T16:41:10Z")
Hi, sorry, I have no idea. I don’t have experience with localhost / windows