# Cannot create of edit emails

**URL:** https://forum.mautic.org/t/cannot-create-of-edit-emails/20508
**Category:** Product Support
**Created:** [August 16, 2021, 10:08am UTC](https://forum.mautic.org/t/cannot-create-of-edit-emails/20508 "2021-08-16T10:08:08Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![alex123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alex123/32/637_2.png) [@alex123](https://forum.mautic.org/u/alex123)
#### Post date: [August 16, 2021, 10:08am UTC](https://forum.mautic.org/t/cannot-create-of-edit-emails/20508/1 "2021-08-16T10:08:08Z")

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**Your software**  
My Mautic version is: 3.3.3  
My PHP version is: 7.4  
My Database type and version is: mysql 8

**Your problem**  
My problem is:

Today I wanted to created an email and discovered that I cannot edit, create or do anything with emails.

When I click, say on Create or any other action, nothing happens.

Logs don’t show anything useful

What could be causing this?

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [August 16, 2021, 10:18am UTC](https://forum.mautic.org/t/cannot-create-of-edit-emails/20508/2 "2021-08-16T10:18:50Z")

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it could be a permissions problem.

What I suggest is to inspect the page with developer tools and look inside the console and you will see what the problem is.

I would go and chown -R www-data:www-data on your mautic directory to see if that helps.

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### Author: ![alex123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alex123/32/637_2.png) [@alex123](https://forum.mautic.org/u/alex123)
#### Post date: [August 16, 2021, 10:48am UTC](https://forum.mautic.org/t/cannot-create-of-edit-emails/20508/3 "2021-08-16T10:48:58Z")

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> [@mikew](#):
>
> chown -R www-data:www-data

Yes,

sudo chown -R www-data:www-data .

Solved the problem.  
Thank you!

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [August 16, 2021, 11:20am UTC](https://forum.mautic.org/t/cannot-create-of-edit-emails/20508/4 "2021-08-16T11:20:39Z")

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I would check your cronjob and see which user is running them. Make sure it is set to sudo -u www-data
