# Cannot get Mautic to send emails. **URL:** \ **Category:** Product Support\ **Created:** [April 12, 2016, 12:12pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494 "2016-04-12T12:12:50Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 12:12pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/1 "2016-04-12T12:12:50Z")
HELP !!! I am trying to get Mautic to send emails and despite having the List-\>Email-\>Campaign thing set up - it Won’t send anything - I am using the hosted version at [Mautic.com](http://Mautic.com) - what am I doing wrong??? MANY THANKS - for any help. Robert. Ex-L-Ence Publishing. ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 12:12pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/2 "2016-04-12T12:12:50Z")
HELP !!! I am trying to get Mautic to send emails and despite having the List-\>Email-\>Campaign thing set up - it Won’t send anything - I am using the hosted version at [Mautic.com](http://Mautic.com) - what am I doing wrong??? MANY THANKS - for any help. Robert. Ex-L-Ence Publishing. ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 12:32pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/3 "2016-04-12T12:32:31Z")
??? Now looks as if emails are scheduled… could it be because I switched from Chrome to Firefox browser??? I edited the campaign and email in Firefox and now MAYBE it will work??? Will know soon… ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 12:37pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/4 "2016-04-12T12:37:55Z")
1st step to success - sent a DIRECT email from Lead drop-down menu - Arrived OK. Now waiting on campaign emails… ---
**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Post date:** [April 12, 2016, 1:15pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/5 "2016-04-12T13:15:03Z")
did you set up your cron jobs? ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 1:18pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/6 "2016-04-12T13:18:06Z")
Hi dirk\_s - as it’s hosted by Mautic rather than on my own server, I assumed that I didn’t have to do that… am I wrong??? ---
**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\ **Post date:** [April 12, 2016, 1:19pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/7 "2016-04-12T13:19:20Z")
True - if you use it as a service, the provider should already have set it up correctly. ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 1:29pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/8 "2016-04-12T13:29:12Z")
On the dashboard: Robert Agar-Hutton created Robert Number-Four lead April 12, 2016 1:42 pm UT If I look at the lead: test 002 campaign At April 12, 2016 1:42 pm, Campaign Action Triggered. Scheduled to execute at April 12, 2016 1:43 pm So… Why didn’t it send me anything ??? ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 1:54pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/9 "2016-04-12T13:54:41Z")
Hello kuzmany - where do I check if I have done that? ---
**Author:** ![RobertAH](https://avatars.discourse-cdn.com/v4/letter/r/e36b37/32.png) [@RobertAH](https://forum.mautic.org/u/RobertAH)\ **Post date:** [April 12, 2016, 2:11pm UTC](https://forum.mautic.org/t/cannot-get-mautic-to-send-emails/3494/10 "2016-04-12T14:11:41Z")
OK now it’s getting really strange - my latest test new list new campaign seems to have worked… I think that I will delete EVERYTHING I have created so far and start again (and only use Firefox not Chrome) and see if I can figure things out… If I can get it working GREAT and if I can figure out what I did to break it then that’s great too… If I can find the problem, I’ll report back… (Might be a day or so…).