# Cannot initiate campaign

**URL:** https://forum.mautic.org/t/cannot-initiate-campaign/5834
**Category:** Product Support
**Created:** [February 19, 2016, 9:16am UTC](https://forum.mautic.org/t/cannot-initiate-campaign/5834 "2016-02-19T09:16:35Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![James\_Martin](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@James\_Martin](https://forum.mautic.org/u/James_Martin)
#### Post date: [February 19, 2016, 9:16am UTC](https://forum.mautic.org/t/cannot-initiate-campaign/5834/1 "2016-02-19T09:16:35Z")

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Hello!  
  
  
  
For some reason I cannot send emails through campaigns. I use SendGrid and the mails sent through list email function work well. Also, when clicking on an individual lead and send email, the mail goes through.  
  
  
  
But when adding a lead to list attached to a campaign, the first initiation mail does not go out. Campaign overview shows the leads added but “Sent email statuses” just says “1x no data”.  
  
  
  
What could be the problem?  
  
  
  
Thank you!

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### Author: ![James\_Martin](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@James\_Martin](https://forum.mautic.org/u/James_Martin)
#### Post date: [February 19, 2016, 9:16am UTC](https://forum.mautic.org/t/cannot-initiate-campaign/5834/2 "2016-02-19T09:16:35Z")

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Hello!

For some reason I cannot send emails through campaigns. I use SendGrid and the mails sent through list email function work well. Also, when clicking on an individual lead and send email, the mail goes through.

But when adding a lead to list attached to a campaign, the first initiation mail does not go out. Campaign overview shows the leads added but “Sent email statuses” just says “1x no data”.

What could be the problem?

Thank you!

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### Author: ![vln104](https://avatars.discourse-cdn.com/v4/letter/v/5f9b8f/32.png) [@vln104](https://forum.mautic.org/u/vln104)
#### Post date: [February 19, 2016, 11:28am UTC](https://forum.mautic.org/t/cannot-initiate-campaign/5834/3 "2016-02-19T11:28:58Z")

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Hi,

May be your cron job (mautic:campaigns:trigger) didn’t complete sucessfully? I would manually run the command to see if there’s any errors in the output and also check the log file.

Hope this helps,

Linh
