# Cannot login after a broken update

**URL:** https://forum.mautic.org/t/cannot-login-after-a-broken-update/11480
**Category:** Product Support
**Created:** [October 24, 2019, 4:04pm UTC](https://forum.mautic.org/t/cannot-login-after-a-broken-update/11480 "2019-10-24T16:04:00Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![bugbusters](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bugbusters/32/965_2.png) [@bugbusters](https://forum.mautic.org/u/bugbusters)
#### Post date: [October 25, 2019, 2:55pm UTC](https://forum.mautic.org/t/cannot-login-after-a-broken-update/11480/3 "2019-10-25T14:55:57Z")

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Hi rcheesley ! Thanks for help.

I’ve tried this steps before posting here. I’ve installed command.php to execute the routines as I’m not able to connect throught ssh. The system finished 3 update routines, the error message disappeared but I cannot login and when I try it logs the message above.

Hope someone knows this error and could point me to the right direction !

Thanks !

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