# Cannot login to Mautic Dashboard

**URL:** <https://forum.mautic.org/t/cannot-login-to-mautic-dashboard/17562>\
**Category:** Product Support\
**Tags:** community, mautic-3\
**Created:** [December 26, 2020, 12:11am UTC](https://forum.mautic.org/t/cannot-login-to-mautic-dashboard/17562 "2020-12-26T00:11:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ahmed](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ahmed/32/798_2.png) [@ahmed](https://forum.mautic.org/u/ahmed)\
**Post date:** [December 26, 2020, 12:11am UTC](https://forum.mautic.org/t/cannot-login-to-mautic-dashboard/17562/1 "2020-12-26T00:11:18Z")

</div>

**Your software**  
My Mautic version is: 3.0.0  
My PHP version is: 7.3  
My Database type and version is: MySQL 10.4.13

**Your problem**  
My problem is: When I go to the Mautic login page, enter my username and password and click on “login”, the webpage only refreshes and there isn’t a redirection to the Dashboard. I am sure that my authentication credentials are correct.  
I should also mention that I recently migrated my website from a cPanel to a DirectAdmin shared server, but I was able to login successfully even after the migration.

**These errors are showing in the log:**  
_mautic.WARNING: PHP Warning - SessionHandler::read(): open(/var/cpanel/php/sessions/ea-php56/sess\_…, O\_RDWR) failed: No such file or directory (2) - in file ~/mautic/vendor/symfony/http-foundation/Session/Storage/Handler/StrictSessionHandler.php - at line 48 {“sessionId”:"…"} []_

_mautic.WARNING: PHP Warning - SessionHandler::write(): open(/var/cpanel/php/sessions/ea-php56/sess\_…, O\_RDWR) failed: No such file or directory (2) - in file ~/mautic/vendor/symfony/http-foundation/Session/Storage/Handler/StrictSessionHandler.php - at line 64 [] []_

_mautic.WARNING: PHP Warning - session\_write\_close(): Failed to write session data with “Symfony\Component\HttpFoundation\Session\Storage\Handler\StrictSessionHandler” handler - in file ~/mautic/vendor/symfony/http-foundation/Session/Storage/NativeSessionStorage.php - at line 268 [] []_

**Steps I have tried to fix the problem:**

- Tried to login in different browsers (Firefox, Chrome, MS Edge and IE).
- Cleared the cache and website’s data.

Please help me fix this issue.