# Cannot login to v5 error 500

**URL:** <https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [January 10, 2024, 10:10pm UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435 "2024-01-10T22:10:53Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![mauticcy](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mauticcy](https://forum.mautic.org/u/mauticcy)\
**Post date:** [January 10, 2024, 10:10pm UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435/1 "2024-01-10T22:10:53Z")

</div>

I installed v5 today after the release but cannot login. I get the login screen , then error 500.

v4 was working fine

log file shows this

PHP Fatal error: Uncaught Error: Undefined constant Mautic\UserBundle\UserEvents::USER\_FORM\_POST\_LOCAL\_PASSWORD\_AUTHENTICATION in /home/xxxxx/xxxxxxx.com/app/bundles/UserBundle/EventListener/PasswordSubscriber.php:22

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<div class="post-metadata">

**Author:** ![mauticcy](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mauticcy](https://forum.mautic.org/u/mauticcy)\
**Post date:** [January 10, 2024, 10:30pm UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435/2 "2024-01-10T22:30:01Z")

</div>

Also this:

PHP Warning: Undefined variable $projectRoot in /app/config/paths.php on line 15

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 11, 2024, 9:17am UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435/3 "2024-01-11T09:17:47Z")

</div>

Hi there,

Can you clarify, are you installing 5.0.1 which has some important fixes? Or 5.0.0?

Please also share the PHP version you’re using.

Thanks!

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<div class="post-metadata">

**Author:** ![Thario](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Thario](https://forum.mautic.org/u/Thario)\
**Post date:** [January 20, 2024, 12:53pm UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435/4 "2024-01-20T12:53:23Z")

</div>

Hi,

I also have a problem with 500 error after update to Mautic 5 from 4.4.11.

Php 8.0  
Updated through cli, so i gues to the most recent one 5.0.2  
Is it fixable?

> Blockquote  
> [2024-01-20 12:08:53] mautic.CRITICAL: Exception thrown when handling an exception (Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php line 45) {“exception”:“[object] (Mautic\CoreBundle\Exception\BadConfigurationException(code: 0): Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php:45)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681315}  
> [2024-01-20 12:08:53] mautic.ERROR: Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php - at line 45 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681315}  
> [2024-01-20 12:08:53] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’” at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {“exception”:“[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67, Doctrine\DBAL\Driver\PDO\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:121)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.CRITICAL: Exception thrown when handling an exception (Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php line 45) {“exception”:“[object] (Mautic\CoreBundle\Exception\BadConfigurationException(code: 0): Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php:45)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/thario/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File([//composer.json](https://composer.json)) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.WARNING: PHP Warning - file\_exists(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/thario/config/paths\_local.php) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/config/paths.php - at line 18 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:08:53] mautic.ERROR: Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php - at line 45 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1681281}  
> [2024-01-20 12:09:29] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’” at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {“exception”:“[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67, Doctrine\DBAL\Driver\PDO\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:121)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.CRITICAL: Exception thrown when handling an exception (Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php line 45) {“exception”:“[object] (Mautic\CoreBundle\Exception\BadConfigurationException(code: 0): Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php:45)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.ERROR: Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php - at line 45 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’” at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {“exception”:“[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67, Doctrine\DBAL\Driver\PDO\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p1\_.group\_id’ in ‘where clause’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:121)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.CRITICAL: Exception thrown when handling an exception (Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php line 45) {“exception”:“[object] (Mautic\CoreBundle\Exception\BadConfigurationException(code: 0): Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php:45)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/thario/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File([//composer.json](https://composer.json)) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.WARNING: PHP Warning - file\_exists(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/thario/config/paths\_local.php) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/config/paths.php - at line 18 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 12:09:29] mautic.ERROR: Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php - at line 45 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1683014}  
> [2024-01-20 13:10:04] mautic.ERROR: Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘l0\_.last\_built\_time’ in ‘field list’ (uncaught exception) at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 while running console command `mautic:segments:update` [stack trace] #0 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Connection.php(1935): Doctrine\DBAL\Driver\API\MySQL\ExceptionConverter-\>convert(Object(Doctrine\DBAL\Driver\PDO\Exception), Object(Doctrine\DBAL\Query)) #1 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Connection.php(1878): Doctrine\DBAL\Connection-\>handleDriverException(Object(Doctrine\DBAL\Driver\PDO\Exception), Object(Doctrine\DBAL\Query)) #2 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Connection.php(1103): Doctrine\DBAL\Connection-\>convertExceptionDuringQuery(Object(Doctrine\DBAL\Driver\PDO\Exception), ‘SELECT l0\_.is\_p…’, Array, Array) #3 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/orm/lib/Doctrine/ORM/Query/Exec/SingleSelectExecutor.php(31): Doctrine\DBAL\Connection-\>executeQuery(‘SELECT l0\_.is\_p…’, Array, Array, NULL) #4 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/orm/lib/Doctrine/ORM/Query.php(325): Doctrine\ORM\Query\Exec\SingleSelectExecutor-\>execute(Object(Mautic\CoreBundle\Doctrine\Connection\ConnectionWrapper), Array, Array) #5 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/orm/lib/Doctrine/ORM/AbstractQuery.php(1107): Doctrine\ORM\Query-\>_doExecute() #6 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/orm/lib/Doctrine/ORM/Query.php(734): Doctrine\ORM\AbstractQuery-\>iterate(NULL, 1) #7 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Entity/CommonRepository.php(371): Doctrine\ORM\Query-\>iterate(NULL, 1) #8 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Model/AbstractCommonModel.php(98): Mautic\CoreBundle\Entity\CommonRepository-\>getEntities(Array) #9 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/LeadBundle/Command/UpdateLeadListsCommand.php(95): Mautic\CoreBundle\Model\AbstractCommonModel-\>getEntities(Array) #10 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Command/Command.php(298): Mautic\LeadBundle\Command\UpdateLeadListsCommand-\>execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #11 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Application.php(1058): Symfony\Component\Console\Command\Command-\>run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #12 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/framework-bundle/Console/Application.php(96): Symfony\Component\Console\Application-\>doRunCommand(Object(Mautic\LeadBundle\Command\UpdateLeadListsCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #13 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Application.php(301): Symfony\Bundle\FrameworkBundle\Console\Application-\>doRunCommand(Object(Mautic\LeadBundle\Command\UpdateLeadListsCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #14 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application-\>doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #15 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application-\>doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #16 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/bin/console(16): Symfony\Component\Console\Application-\>run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #17 {main} [] {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1684095}  
> [2024-01-20 13:10:04] mautic.WARNING: Command `mautic:segments:update` exited with status code 255 [] {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1684095}  
> [2024-01-20 13:10:04] mautic.ERROR: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:emails:send” is not defined. Did you mean one of these? mautic:broadcasts:send mautic:email:fetch mautic:emails:fetch mautic:messages:send (uncaught exception) at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Application.php line 720 while running console command `UNKNOWN` [stack trace] #0 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/framework-bundle/Console/Application.php(116): Symfony\Component\Console\Application-\>find(‘mautic:emails:s…’) #1 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Application.php(259): Symfony\Bundle\FrameworkBundle\Console\Application-\>find(‘mautic:emails:s…’) #2 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application-\>doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #3 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application-\>doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #4 /home/klient.dhosting.pl/thario/mautic.clubmed.pl/bin/console(16): Symfony\Component\Console\Application-\>run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #5 {main} [] {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1684097}  
> [2024-01-20 12:10:04] mautic.ERROR: Failed to dispatch a message to messenger. Handling “Mautic\MessengerBundle\Message\PageHitNotification” failed: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'p0_.group\_id’ in ‘field list’ {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’” at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {“exception”:“[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67, Doctrine\DBAL\Driver\PDO\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:121)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.CRITICAL: Exception thrown when handling an exception (Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php line 45) {“exception”:“[object] (Mautic\CoreBundle\Exception\BadConfigurationException(code: 0): Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php:45)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.ERROR: Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php - at line 45 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.ERROR: Failed to dispatch a message to messenger. Handling “Mautic\MessengerBundle\Message\PageHitNotification” failed: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’” at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {“exception”:“[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67, Doctrine\DBAL\Driver\PDO\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘p0\_.group\_id’ in ‘field list’ at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:121)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.CRITICAL: Exception thrown when handling an exception (Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php line 45) {“exception”:“[object] (Mautic\CoreBundle\Exception\BadConfigurationException(code: 0): Mauve is missing a required config file at /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php:45)”} {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/thario/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File(/home/composer.json) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.WARNING: PHP Warning - is\_file(): open\_basedir restriction in effect. File([//composer.json](https://composer.json)) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Loader/ParameterLoader.php - at line 218 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.WARNING: PHP Warning - file\_exists(): open\_basedir restriction in effect. File(/home/klient.dhosting.pl/thario/config/paths\_local.php) is not within the allowed path(s): (/home/klient.dhosting.pl/thario/mautic.clubmed.pl/:/home/klient.dhosting.pl/thario/.tmp/:/demonek/www/public/bledy.demonek.com/:/usr/local/lsws/share/autoindex:/usr/local/php/:/dev/urandom:/opt/alt/php80/usr/share/pear/:/opt/alt/php80/usr/share/php:/opt/alt/php80/) - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/config/paths.php - at line 18 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}  
> [2024-01-20 12:10:04] mautic.ERROR: Mautic\CoreBundle\Exception\BadConfigurationException: Mauve is missing a required config file - in file /home/klient.dhosting.pl/thario/mautic.clubmed.pl/app/bundles/CoreBundle/Twig/Helper/ThemeHelper.php - at line 45 {“hostname”:“[web03-s206.ewh.eu1.dhosting.com](http://web03-s206.ewh.eu1.dhosting.com)”,“pid”:1687716}

---

<div class="post-metadata">

**Author:** ![Thario](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@Thario](https://forum.mautic.org/u/Thario)\
**Post date:** [January 20, 2024, 2:17pm UTC](https://forum.mautic.org/t/cannot-login-to-v5-error-500/30435/5 "2024-01-20T14:17:49Z")

</div>

Did a new install of 4.4.11 and tried the update again.  
Turns out I get an error while updating that most likely bricks it.

> PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 2457600 bytes) in /home/klient.dhosting.pl/thario/mautic.clubmed.pl/vendor/symfony/dependency-injection/ContainerBuilder.php on line 1607

on my server there is memory\_limit 8192M  
how to solve this?