# Cannot login

**URL:** <https://forum.mautic.org/t/cannot-login/28575>\
**Category:** Product Support\
**Created:** [July 12, 2023, 7:35am UTC](https://forum.mautic.org/t/cannot-login/28575 "2023-07-12T07:35:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![wph524](https://avatars.discourse-cdn.com/v4/letter/w/4af34b/32.png) [@wph524](https://forum.mautic.org/u/wph524)\
**Post date:** [July 12, 2023, 7:35am UTC](https://forum.mautic.org/t/cannot-login/28575/1 "2023-07-12T07:35:10Z")

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**Your software** Mautic 4.4.9  
_My PHP version is_ :8.0.29  
_My MySQL/MariaDB version is_ (delete as applicable): MySQL version 8.0.33

**Updating/Installing Errors**  
_I am_ (delete as applicable): Installing  
_Upgrading/installing via_ (delete as applicable) : Web / Command Line

**Your problem**  
_My problem is_ :cannot login using username:admin password:mautic

_Steps I have tried to fix the problem_ :

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**Author:** ![mzagmajster](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mzagmajster/32/687_2.png) [@mzagmajster](https://forum.mautic.org/u/mzagmajster)\
**Post date:** [July 12, 2023, 8:10am UTC](https://forum.mautic.org/t/cannot-login/28575/2 "2023-07-12T08:10:13Z")

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You probably set password to something else. If this is a new install, then just trsy to reinstall the whole thing. I think its the easiest way to get around the issue.

If you use automated install via ddev, the creds are: admin, mautic. If you do not use the script, you have to set the password for yourself.

Regards, M.

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**Author:** ![wph524](https://avatars.discourse-cdn.com/v4/letter/w/4af34b/32.png) [@wph524](https://forum.mautic.org/u/wph524)\
**Post date:** [July 12, 2023, 8:29am UTC](https://forum.mautic.org/t/cannot-login/28575/3 "2023-07-12T08:29:20Z")

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Thank you. I will reinstall Mautic.