# Cannot reliably send segment text messages

**URL:** <https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [March 2, 2022, 4:49pm UTC](https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893 "2022-03-02T16:49:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jtimana](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jtimana/32/2352_2.png) [@jtimana](https://forum.mautic.org/u/jtimana)\
**Post date:** [March 2, 2022, 4:49pm UTC](https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893/1 "2022-03-02T16:49:57Z")

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**Your software**  
My Mautic version is: 4.1.2  
My PHP version is: 7.4.28  
My Database type and version is: MySQL Ver 14.14 Distrib 5.7.37

**Your problem**  
My problem is described here: [Segment text messages are not being sent · Issue #10896 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/10896)  
I’m posting it here for visibility and maybe to see if I’m the one missing something and it’s not really a bug. Anyways, thanks everyone.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 3, 2022, 3:26pm UTC](https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893/2 "2022-03-03T15:26:38Z")

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I have the same issue. Just not going out.

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**Author:** ![jtimana](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jtimana/32/2352_2.png) [@jtimana](https://forum.mautic.org/u/jtimana)\
**Post date:** [March 15, 2022, 5:04pm UTC](https://forum.mautic.org/t/cannot-reliably-send-segment-text-messages/22893/3 "2022-03-15T17:04:01Z")

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I posted an update about this issue. It seems to be working on MariaDB but not in MySQL. I’ve been trying to debug this issue to find what’s causing this, but I wasn’t unable to find it yet. Please check the following comment: [Segment text messages are not being sent · Issue #10896 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/10896#issuecomment-1064361103)