# Cannot save updates on landing pages

**URL:** <https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368>\
**Category:** Product Support\
**Created:** [January 20, 2020, 11:42am UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368 "2020-01-20T11:42:26Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![cobusm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cobusm/32/682_2.png) [@cobusm](https://forum.mautic.org/u/cobusm)\
**Post date:** [January 20, 2020, 11:42am UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/1 "2020-01-20T11:42:26Z")

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I am having difficulty in getting changes on landing pages to be saved. does anyone know if there is a problem?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [January 20, 2020, 12:52pm UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/2 "2020-01-20T12:52:50Z")

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Hello @cobusm and welcome to the Mautic Community Forums!

I have moved your post into #support as that seems to be the most appropriate place for it.

Please can you provide more information to facilitate others helping you with this problem? As a minimum please share:

1. Your Mautic version (shown at the bottom right of the screen)
2. Your PHP version (accessed via the cog menu top right \> System Info \> PHPInfo)
3. The theme you’re using (accessed via the landing page - look for the selected theme)
4. Any errors you are seeing either in your browser console (press F12), or in Mautic’s error logs (accessed via the cog menu top right \> System Info \> Log)

With this information hopefully someone will be able to help troubleshoot and figure out what the problem is.

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**Author:** ![cobusm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cobusm/32/682_2.png) [@cobusm](https://forum.mautic.org/u/cobusm)\
**Post date:** [January 20, 2020, 3:00pm UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/3 "2020-01-20T15:00:13Z")

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Thank you for the reply. The problem is just when i apply the changes i made to a landing page or when i create a new landing page, the program just hangs… it does not apply the changes. Will send info tomorrow.

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**Author:** ![cobusm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cobusm/32/682_2.png) [@cobusm](https://forum.mautic.org/u/cobusm)\
**Post date:** [January 20, 2020, 7:51pm UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/4 "2020-01-20T19:51:51Z")

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I am using mautic Version : **2.15.3**

# PHP Version 7.1.33

I always use the blank themes

This is the following error in the log: [2020-01-20 09:38:01] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\DriverException: “An exception occurred while executing ‘UPDATE mau2y\_leads SET last\_active = ? WHERE id = ?’ with params [“2020-01-20 09:37:59”, null]: Prepared statement needs to be re-prepared” at /home/myleadsi/public\_html/Forms/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘UPDATE mau2y\_leads SET last\_active = ? WHERE id = ?’ with params [“2020-01-20 09:37:59”, null]:\n\nPrepared statement needs to be re-prepared at /home/myleadsi/public\_html/Forms/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): Prepared statement needs to be re-prepared at /home/myleadsi/public\_html/Forms/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:172)"}

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**Author:** ![chamilton](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chamilton/32/12009_2.png) [@chamilton](https://forum.mautic.org/u/chamilton)\
**Post date:** [May 29, 2024, 2:29pm UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/5 "2024-05-29T14:29:26Z")

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so after all of this what is the resolution? why are all the posts that have resolutions to fix what seems like a common problem deleted?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [May 29, 2024, 2:54pm UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/6 "2024-05-29T14:54:10Z")

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> [@cobusm](#):
>
> Prepared statement needs to be re-prepared

Hi folks,

It seems that from a quick google leading me to [this Stack Overflow post](https://stackoverflow.com/questions/4380813/how-to-get-rid-of-mysql-error-prepared-statement-needs-to-be-re-prepared), this is a MySQL issue and not something that is related to Mautic itself.

> [@cobusm](#):
>
> I am using mautic Version : **2.15.3**

Given the mentioned Mautic version has not been supported in many years, it’s not something we can help troubleshoot and more than likely isn’t relevant any more.

> [@chamilton](#):
>
> why are all the posts that have resolutions to fix what seems like a common problem deleted?

The only posts that are deleted in this forum are those which are spam - no other posts are deleted.

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**Author:** ![chamilton](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chamilton/32/12009_2.png) [@chamilton](https://forum.mautic.org/u/chamilton)\
**Post date:** [May 30, 2024, 3:56pm UTC](https://forum.mautic.org/t/cannot-save-updates-on-landing-pages/12368/7 "2024-05-30T15:56:21Z")

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That’s all well and good, but I too am unable to get this to work and there does not seem to be any guidence on a FIX for landing pages not being able to save.
