# Cannot select email in campaign builder

**URL:** <https://forum.mautic.org/t/cannot-select-email-in-campaign-builder/23286>\
**Category:** Product Support\
**Created:** [March 25, 2022, 5:34am UTC](https://forum.mautic.org/t/cannot-select-email-in-campaign-builder/23286 "2022-03-25T05:34:45Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![gathh](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gathh/32/6515_2.png) [@gathh](https://forum.mautic.org/u/gathh)\
**Post date:** [March 25, 2022, 5:34am UTC](https://forum.mautic.org/t/cannot-select-email-in-campaign-builder/23286/1 "2022-03-25T05:34:45Z")

</div>

**Your software**  
My Mautic version is: 4.12

**Your problem**  
My problem is: I tried to select an existing email in a campaign but its nowhere to be found. Please see video here which explains the problem: [Recording #88](http://somup.com/c3eThxTN5Q)

These errors are showing in the log: nothing

Steps I have tried to fix the problem: [Recording #88](http://somup.com/c3eThxTN5Q)

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [March 25, 2022, 9:18am UTC](https://forum.mautic.org/t/cannot-select-email-in-campaign-builder/23286/2 "2022-03-25T09:18:30Z")

</div>

Hi,  
You are selecting a Segment Email. (See the little chart? It’s a segment email)  
Only Template Emails (Which are not the same as Email template 🙂 just to make your life harder) can be selected in campaigns.

Duplicate the email you wanna use (lkittle dropdown next to the name) and choose “campaign email”.

Save.

Publish.

Now It’s available.

Mautic is hard. Take this free course it will get you through the first steps:

> **[Mautic Course: Basics 1 – Joey Keller](https://joeykeller.com/product/mautic-course-basics-01/)**

---

<div class="post-metadata">

**Author:** ![gathh](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gathh/32/6515_2.png) [@gathh](https://forum.mautic.org/u/gathh)\
**Post date:** [March 25, 2022, 10:13am UTC](https://forum.mautic.org/t/cannot-select-email-in-campaign-builder/23286/3 "2022-03-25T10:13:34Z")

</div>

Thank you so much - your solution works well 🙂 😃