# cant able to call upgrade.php
**URL:** https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771
**Category:** Product Support
**Created:** [March 3, 2017, 6:54am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771 "2017-03-03T06:54:03Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)
#### Post date: [March 3, 2017, 6:54am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771/1 "2017-03-03T06:54:03Z")
While calling the upgrade.php it shows 404 error
---
### Author:  [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)
#### Post date: [March 3, 2017, 6:54am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771/2 "2017-03-03T06:54:03Z")
While calling the upgrade.php it shows 404 error
---
### Author:  [@Adam](https://forum.mautic.org/u/Adam)
#### Post date: [March 3, 2017, 4:41pm UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771/3 "2017-03-03T16:41:32Z")
You have to put that script on your server, and you have to run it from the command line not a web browser.
---
### Author:  [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)
#### Post date: [March 6, 2017, 4:52am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771/4 "2017-03-06T04:52:50Z")
I already updated mautic successfully in my testing server via browser.
But in my live server I cant able to call php file, in .htaccess given permission to open upgrade.php, but still redirects to 404 error.
---
### Author:  [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)
#### Post date: [March 6, 2017, 5:15am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771/5 "2017-03-06T05:15:16Z")
While running the script in command line, I got error “migration failed”
---
### Author:  [@Ashwini\_Hinduja](https://forum.mautic.org/u/Ashwini_Hinduja)
#### Post date: [March 6, 2017, 5:17am UTC](https://forum.mautic.org/t/cant-able-to-call-upgrade-php/7771/6 "2017-03-06T05:17:22Z")
I copied my live mautic in my localhost, there I run the upgrade.php in browser, and the mautic upgraded, but I found some issues in contacts, companies.
While opening the contacts, companies in new tab , it displays 500 error.
Could you please suggest me how to resolve it.