# Can't acces to my configuration page

**URL:** <https://forum.mautic.org/t/cant-acces-to-my-configuration-page/6151>\
**Category:** Product Support\
**Created:** [October 9, 2016, 7:45am UTC](https://forum.mautic.org/t/cant-acces-to-my-configuration-page/6151 "2016-10-09T07:45:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![steph2bordeaux](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@steph2bordeaux](https://forum.mautic.org/u/steph2bordeaux)\
**Post date:** [October 9, 2016, 7:45am UTC](https://forum.mautic.org/t/cant-acces-to-my-configuration-page/6151/1 "2016-10-09T07:45:30Z")

</div>

Hello everybody,  
  
  
  
I migrate my website later this week with the same domain name. I made the changes for the BDD in local.php.  
  
  
  
I can access to Mautic, I can change everything, all works fine except the configuration page. I can’t access to my configuration. When I click on this item in the menu, I wait but nothing appear. I took a look at the logs and this is what happens :  
  
  
  
[2016-10-09 10:27:53] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALExceptionDriverException: “An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’: MySQL server has gone away” at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’:nnMySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): MySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:94)"} []  
  
[2016-10-09 10:27:53] mautic.CRITICAL: Exception thrown when handling an exception (DoctrineDBALExceptionDriverException: An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’: MySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115) {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’:nnMySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): MySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:94)"} []  
  
[2016-10-09 10:27:53] mautic.NOTICE: PHP Notice: Unknown: [CLOSED] IMAP connection broken (server response) (errflg=2) - in file Unknown - at line 0 [] []  
  
  
  
Sorry if I made language mistakes, I’m French. Thanks for your help guys !

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<div class="post-metadata">

**Author:** ![steph2bordeaux](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@steph2bordeaux](https://forum.mautic.org/u/steph2bordeaux)\
**Post date:** [October 9, 2016, 7:45am UTC](https://forum.mautic.org/t/cant-acces-to-my-configuration-page/6151/2 "2016-10-09T07:45:30Z")

</div>

Hello everybody,

I migrate my website later this week with the same domain name. I made the changes for the BDD in local.php.

I can access to Mautic, I can change everything, all works fine except the configuration page. I can’t access to my configuration. When I click on this item in the menu, I wait but nothing appear. I took a look at the logs and this is what happens :

[2016-10-09 10:27:53] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALExceptionDriverException: “An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’: MySQL server has gone away” at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115 {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’:nnMySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): MySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:94)"} []  
[2016-10-09 10:27:53] mautic.CRITICAL: Exception thrown when handling an exception (DoctrineDBALExceptionDriverException: An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’: MySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 115) {“exception”:"[object] (Doctrine\DBAL\Exception\DriverException(code: 0): An exception occurred while executing ‘SELECT n0\_.id AS id\_0, n0\_.type AS type\_1, n0\_.header AS header\_2, n0\_.message AS message\_3, n0\_.date\_added AS date\_added\_4, n0\_.icon\_class AS icon\_class\_5, n0\_.is\_read AS is\_read\_6 FROM notifications n0\_ WHERE n0\_.user\_id = 1 AND n0\_.is\_read = 0’:nnMySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:115, Doctrine\DBAL\Driver\Mysqli\MysqliException(code: 0): MySQL server has gone away at /mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php:94)"} []  
[2016-10-09 10:27:53] mautic.NOTICE: PHP Notice: Unknown: [CLOSED] IMAP connection broken (server response) (errflg=2) - in file Unknown - at line 0 [] []

Sorry if I made language mistakes, I’m French. Thanks for your help guys !
