# Can't create a new standalone form **URL:** \ **Category:** Mautic 6 Install/Upgrade Support\ **Created:** [January 21, 2026, 6:35am UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194 "2026-01-21T06:35:29Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![siteleas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/siteleas/32/1047_2.png) [@siteleas](https://forum.mautic.org/u/siteleas)\ **Post date:** [January 21, 2026, 6:35am UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/1 "2026-01-21T06:35:29Z")
I have Mautic 6.07 installed. I am trying to create a new standalone form, but when I save the form, it gives me an error and then fails to save the form. The buttons for saving the form are disabled, and there is no error message in the interface to indicate why it won’t save. The only error I receive is ‘Your request could not be processed, please try again’. How do I resolve this issue? ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 21, 2026, 9:08am UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/2 "2026-01-21T09:08:13Z")
Please get the error message from the logs. That would tell us what’s wrong. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [January 22, 2026, 1:20pm UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/3 "2026-01-22T13:20:30Z")
I have seen forum posts similar to this in the past where the site as Wordfence or similar WAF that is intercepting/blocking requests. The logs are needed to help debug this further @siteleas - please provide them. Thanks! ---
**Author:** ![siteleas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/siteleas/32/1047_2.png) [@siteleas](https://forum.mautic.org/u/siteleas)\ **Post date:** [January 22, 2026, 8:51pm UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/4 "2026-01-22T20:51:37Z")
## When I visit \ this is what I see… Current Error Log Today’s Mautic error log is empty. Check server error log for error messages Mautic didn’t have a chance to catch. ---
**Author:** ![siteleas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/siteleas/32/1047_2.png) [@siteleas](https://forum.mautic.org/u/siteleas)\ **Post date:** [January 22, 2026, 8:55pm UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/5 "2026-01-22T20:55:29Z")
Could you provide the specific path to the logs you would like the contents of? ---
**Author:** ![siteleas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/siteleas/32/1047_2.png) [@siteleas](https://forum.mautic.org/u/siteleas)\ **Post date:** [January 22, 2026, 8:58pm UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/6 "2026-01-22T20:58:46Z")
This is what is in the error\_log file in the base folder of the Mautic instance: [09-Dec-2025 01:13:03 UTC] PHP Fatal error: Uncaught RuntimeException: Composer detected issues in your platform: Your Composer dependencies require a PHP version “\>= 8.1.0”. You are running 7.4.33. in /home/getergone/autopilot.getergone.ca/vendor/composer/platform\_check.php:26 Stack trace: #0 /home/getergone/autopilot.getergone.ca/vendor/composer/autoload\_real.php(25): require() #1 /home/getergone/autopilot.getergone.ca/vendor/autoload.php(22): ComposerAutoloaderInitb857a5569943cfe90c3640c06613d635::getLoader() #2 /home/getergone/autopilot.getergone.ca/autoload.php(3): require(‘/home/getergone…’) #3 /home/getergone/autopilot.getergone.ca/app/config/bootstrap.php(5): require(‘/home/getergone…’) #4 /home/getergone/autopilot.getergone.ca/index.php(9): require(‘/home/getergone…’) #5 {main} thrown in /home/getergone/autopilot.getergone.ca/vendor/composer/platform\_check.php on line 26 There’s nothing in that log that could link it to today’s attempt to create a Mautic form. HELP? ---
**Author:** ![siteleas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/siteleas/32/1047_2.png) [@siteleas](https://forum.mautic.org/u/siteleas)\ **Post date:** [January 24, 2026, 3:08am UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/7 "2026-01-24T03:08:12Z")
So, I can navigate to the forms section, select stand alone form enter everything into the different parts of the interface with no issues with the UI, but then when I go to click save it doesn’t save and the buttons just gray out. When I inspect with the developer console, I see that there suddenly appears a 403 error when I click save (not before). Here is the call that is being attempted and the data: ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/87309df502d4282be8c6a3516bb8a3a2b7dcd5d5.png) **POST** **scheme** https **host** autopilot.getergone.ca **filename** /s/forms/new **mauticUserLastActive** 47 **mauticLastNotificationId** **Address** 165.140.156.79:443 **Status** 403 **VersionHTTP/2** **Transferred** 353 B (199 B size) **Referrer Policy** strict-origin-when-cross-origin **Request Priority** Highest **DNS Resolution** DNS over HTTPS ---
**Author:** ![siteleas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/siteleas/32/1047_2.png) [@siteleas](https://forum.mautic.org/u/siteleas)\ **Post date:** [January 24, 2026, 3:09am UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/8 "2026-01-24T03:09:36Z")
Please have a look at what I have added to this thread and let me know your thoughts ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 26, 2026, 10:06am UTC](https://forum.mautic.org/t/cant-create-a-new-standalone-form/37194/9 "2026-01-26T10:06:07Z")
The error is very concerning: ```auto Your Composer dependencies require a PHP version “>= 8.1.0”. You are running 7.4.33 ``` Mautic 6 requires PHP 8.1 at minimum. Your server runs on PHP 7.4. Please upgrade it. Ideally to PHP 8.3 so you won’t have to upgrade it for a few more years. See: > **[Mautic Requirements - Mautic](https://mautic.org/mautic-requirements/)** > > Mautic requires a robust hosting environment and should not be installed on shared hosting platforms. PHP 7.4, 8.0 and 8.1 do no longer get security fixes. See: > **[PHP: Supported Versions](https://www.php.net/supported-versions.php)** > > PHP is a popular general-purpose scripting language that powers everything from your blog to the most popular websites in the world.