# can't save customized HTML emails
**URL:** https://forum.mautic.org/t/cant-save-customized-html-emails/5429
**Category:** General Discussion
**Created:** [September 22, 2016, 7:46pm UTC](https://forum.mautic.org/t/cant-save-customized-html-emails/5429 "2016-09-22T19:46:22Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@leyva](https://forum.mautic.org/u/leyva)
#### Post date: [September 22, 2016, 7:46pm UTC](https://forum.mautic.org/t/cant-save-customized-html-emails/5429/1 "2016-09-22T19:46:22Z")
since the update from 1.x to 2.x I was still using my first email I created. now I started an improved version “New Template Email” and copy my html code in the form. when I hit the save button, it goes back to the initial blank document.
error in the log is:
Code:
[2016-09-22 15:07:29] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: "Requested URL not found: /s/mCSB\_buttons.png" at /app/bundles/CoreBundle/Controller/CommonController.php line 430 {"exception":"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /s/mCSB\_buttons.png at /app/bundles/CoreBundle/Controller/CommonController.php:430)"} []
happy for every hint or recommendation. thx.
---
### Author:  [@leyva](https://forum.mautic.org/u/leyva)
#### Post date: [September 22, 2016, 7:46pm UTC](https://forum.mautic.org/t/cant-save-customized-html-emails/5429/2 "2016-09-22T19:46:22Z")
since the update from 1.x to 2.x I was still using my first email I created. now I started an improved version “New Template Email” and copy my html code in the form. when I hit the save button, it goes back to the initial blank document.
error in the log is:
```auto
[2016-09-22 15:07:29] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: "Requested URL not found: /s/mCSB_buttons.png" at /app/bundles/CoreBundle/Controller/CommonController.php line 430 {"exception":"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /s/mCSB_buttons.png at /app/bundles/CoreBundle/Controller/CommonController.php:430)"} []
```
happy for every hint or recommendation. thx.