# Can't send emails

**URL:** <https://forum.mautic.org/t/cant-send-emails/4071>\
**Category:** Product Support\
**Created:** [June 2, 2016, 11:50pm UTC](https://forum.mautic.org/t/cant-send-emails/4071 "2016-06-02T23:50:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rodfernand](https://avatars.discourse-cdn.com/v4/letter/r/9de0a6/32.png) [@rodfernand](https://forum.mautic.org/u/rodfernand)\
**Post date:** [June 2, 2016, 11:50pm UTC](https://forum.mautic.org/t/cant-send-emails/4071/1 "2016-06-02T23:50:07Z")

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Hello kind folks,  
  
  
  
I’m having an issue were I can’t send emails. Below is my error log. Can anybody help me shine some light on this?  
  
  
  
[2016-06-03 00:13:21] mautic.NOTICE: PHP Notice: Array to string conversion - in file /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Helper/InputHelper.php - at line 266 [] []  
  
[2016-06-03 00:15:50] mautic.NOTICE: PHP Notice: Array to string conversion - in file /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Helper/InputHelper.php - at line 266 [] []  
  
  
  
[2016-06-03 00:20:03] mautic.ERROR: DoctrineDBALDBALException: An exception occurred while executing ‘INSERT INTO ma\_page\_redirects (is\_published, date\_added, created\_by, created\_by\_user, date\_modified, modified\_by, modified\_by\_user, checked\_out, checked\_out\_by, checked\_out\_by\_user, redirect\_id, url, hits, unique\_hits, email\_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [1, “2016-06-03 00:20:03”, null, null, null, null, null, null, null, null, “e489f4c5621070d834ace156d”, “[http://swgins.com/](http://swgins.com/)”, 0, 0, null]: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘email\_id’ in ‘field list’ (uncaught exception) at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php line 91 while running console command `mautic:campaigns:trigger` [] []  
  
  
  
[2016-06-03 00:44:57] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALDBALException: “An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published0, m0\_.date\_added AS date\_added1, m0\_.created\_by AS created\_by2, m0\_.created\_by\_user AS created\_by\_user3, m0\_.date\_modified AS date\_modified4, m0\_.modified\_by AS modified\_by5, m0\_.modified\_by\_user AS modified\_by\_user6, m0\_.checked\_out AS checked\_out7, m0\_.checked\_out\_by AS checked\_out\_by8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user9, m0\_.id AS id10, m0\_.redirect\_id AS redirect\_id11, m0\_.url AS url12, m0\_.hits AS hits13, m0\_.unique\_hits AS unique\_hits14, m0\_.email\_id AS email\_id15 FROM ma\_page\_redirects m0\_ WHERE m0\_.url IN (?) AND m0\_.email\_id IS NULL’ with params [“[http://swgins.com/](http://swgins.com/)”]: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘m0\_.email\_id’ in ‘field list’” at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php line 91 {“exception”:"[object] (Doctrine\DBAL\DBALException(code: 0): An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published0, m0\_.date\_added AS date\_added1, m0\_.created\_by AS created\_by2, m0\_.created\_by\_user AS created\_by\_user3, m0\_.date\_modified AS date\_modified4, m0\_.modified\_by AS modified\_by5, m0\_.modified\_by\_user AS modified\_by\_user6, m0\_.checked\_out AS checked\_out7, m0\_.checked\_out\_by AS checked\_out\_by8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user9, m0\_.id AS id10, m0\_.redirect\_id AS redirect\_id11, m0\_.url AS url12, m0\_.hits AS hits13, m0\_.unique\_hits AS unique\_hits14, m0\_.email\_id AS email\_id15 FROM ma\_page\_redirects m0\_ WHERE m0\_.url IN (?) AND m0\_.email\_id IS NULL’ with params [“[http://swgins.com/](http://swgins.com/)”]:nnSQLSTATE[42S22]: Column not found: 1054 Unknown column ‘m0\_.email\_id’ in ‘field list’ at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php:91, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘m0\_.email\_id’ in ‘field list’ at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php:694)"} []

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<div class="post-metadata">

**Author:** ![rodfernand](https://avatars.discourse-cdn.com/v4/letter/r/9de0a6/32.png) [@rodfernand](https://forum.mautic.org/u/rodfernand)\
**Post date:** [June 2, 2016, 11:50pm UTC](https://forum.mautic.org/t/cant-send-emails/4071/2 "2016-06-02T23:50:07Z")

</div>

Hello kind folks,

I’m having an issue were I can’t send emails. Below is my error log. Can anybody help me shine some light on this?

[2016-06-03 00:13:21] mautic.NOTICE: PHP Notice: Array to string conversion - in file /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Helper/InputHelper.php - at line 266 [] []  
[2016-06-03 00:15:50] mautic.NOTICE: PHP Notice: Array to string conversion - in file /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Helper/InputHelper.php - at line 266 [] []

[2016-06-03 00:20:03] mautic.ERROR: DoctrineDBALDBALException: An exception occurred while executing ‘INSERT INTO ma\_page\_redirects (is\_published, date\_added, created\_by, created\_by\_user, date\_modified, modified\_by, modified\_by\_user, checked\_out, checked\_out\_by, checked\_out\_by\_user, redirect\_id, url, hits, unique\_hits, email\_id) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)’ with params [1, “2016-06-03 00:20:03”, null, null, null, null, null, null, null, null, “e489f4c5621070d834ace156d”, “[http://swgins.com/](http://swgins.com/)”, 0, 0, null]: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘email\_id’ in ‘field list’ (uncaught exception) at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php line 91 while running console command `mautic:campaigns:trigger` [] []

[2016-06-03 00:44:57] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALDBALException: “An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published0, m0\_.date\_added AS date\_added1, m0\_.created\_by AS created\_by2, m0\_.created\_by\_user AS created\_by\_user3, m0\_.date\_modified AS date\_modified4, m0\_.modified\_by AS modified\_by5, m0\_.modified\_by\_user AS modified\_by\_user6, m0\_.checked\_out AS checked\_out7, m0\_.checked\_out\_by AS checked\_out\_by8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user9, m0\_.id AS id10, m0\_.redirect\_id AS redirect\_id11, m0\_.url AS url12, m0\_.hits AS hits13, m0\_.unique\_hits AS unique\_hits14, m0\_.email\_id AS email\_id15 FROM ma\_page\_redirects m0\_ WHERE m0\_.url IN (?) AND m0\_.email\_id IS NULL’ with params [“[http://swgins.com/](http://swgins.com/)”]: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘m0\_.email\_id’ in ‘field list’” at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php line 91 {“exception”:"[object] (Doctrine\DBAL\DBALException(code: 0): An exception occurred while executing ‘SELECT m0\_.is\_published AS is\_published0, m0\_.date\_added AS date\_added1, m0\_.created\_by AS created\_by2, m0\_.created\_by\_user AS created\_by\_user3, m0\_.date\_modified AS date\_modified4, m0\_.modified\_by AS modified\_by5, m0\_.modified\_by\_user AS modified\_by\_user6, m0\_.checked\_out AS checked\_out7, m0\_.checked\_out\_by AS checked\_out\_by8, m0\_.checked\_out\_by\_user AS checked\_out\_by\_user9, m0\_.id AS id10, m0\_.redirect\_id AS redirect\_id11, m0\_.url AS url12, m0\_.hits AS hits13, m0\_.unique\_hits AS unique\_hits14, m0\_.email\_id AS email\_id15 FROM ma\_page\_redirects m0\_ WHERE m0\_.url IN (?) AND m0\_.email\_id IS NULL’ with params [“[http://swgins.com/](http://swgins.com/)”]:nnSQLSTATE[42S22]: Column not found: 1054 Unknown column ‘m0\_.email\_id’ in ‘field list’ at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/DBALException.php:91, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘m0\_.email\_id’ in ‘field list’ at /opt/bitnami/apps/mautic/htdocs/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php:694)"} []

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<div class="post-metadata">

**Author:** ![rodfernand](https://avatars.discourse-cdn.com/v4/letter/r/9de0a6/32.png) [@rodfernand](https://forum.mautic.org/u/rodfernand)\
**Post date:** [June 3, 2016, 1:22am UTC](https://forum.mautic.org/t/cant-send-emails/4071/3 "2016-06-03T01:22:15Z")

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@escopecz any idea on this? I would greatly appreciate your input.

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<div class="post-metadata">

**Author:** ![rodfernand](https://avatars.discourse-cdn.com/v4/letter/r/9de0a6/32.png) [@rodfernand](https://forum.mautic.org/u/rodfernand)\
**Post date:** [June 3, 2016, 10:36pm UTC](https://forum.mautic.org/t/cant-send-emails/4071/4 "2016-06-03T22:36:58Z")

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Thanks @MxyzptlkFishStix . Unfortunately I tried that but did not help. I ended up starting from scratch. Fortunately, I had to migrate the instance to another place, so I just started from scratch. Thank you for your help.
