# Can't Upload Contacts

**URL:** <https://forum.mautic.org/t/cant-upload-contacts/3055>\
**Category:** Product Support\
**Created:** [December 24, 2015, 5:24am UTC](https://forum.mautic.org/t/cant-upload-contacts/3055 "2015-12-24T05:24:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![arvellcraig](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@arvellcraig](https://forum.mautic.org/u/arvellcraig)\
**Post date:** [December 24, 2015, 5:24am UTC](https://forum.mautic.org/t/cant-upload-contacts/3055/1 "2015-12-24T05:24:16Z")

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Can’t Upload Contacts via my online account? It says I need to upgrade? I currently have 0 contacts?  
  
I assume this is a bug?

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**Author:** ![arvellcraig](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@arvellcraig](https://forum.mautic.org/u/arvellcraig)\
**Post date:** [December 24, 2015, 5:24am UTC](https://forum.mautic.org/t/cant-upload-contacts/3055/2 "2015-12-24T05:24:16Z")

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Can’t Upload Contacts via my online account? It says I need to upgrade? I currently have 0 contacts?  
I assume this is a bug?

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**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\
**Post date:** [December 24, 2015, 6:42am UTC](https://forum.mautic.org/t/cant-upload-contacts/3055/3 "2015-12-24T06:42:34Z")

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If you’re referring to [mautic.com](http://mautic.com), they don’t allow free accounts to mass import leads due to the abuse of spammers uploading email lists to send spam to.

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**Author:** ![arvellcraig](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@arvellcraig](https://forum.mautic.org/u/arvellcraig)\
**Post date:** [December 24, 2015, 10:50pm UTC](https://forum.mautic.org/t/cant-upload-contacts/3055/4 "2015-12-24T22:50:46Z")

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Ah! Ok… Thanks Alan!

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/cant-upload-contacts/3055/5 "2020-02-02T22:56:22Z")

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