# Can't upload images into email **URL:** \ **Category:** Product Support\ **Created:** [September 21, 2016, 2:17pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412 "2016-09-21T14:17:47Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ethanzinho](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@ethanzinho](https://forum.mautic.org/u/ethanzinho)\ **Post date:** [September 21, 2016, 2:17pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/1 "2016-09-21T14:17:47Z")
Every time I try to upload an image into Mautic I get the same error (see image). I’ve tried different sizes of images, different emails, and always the same. Any ideas?? [http://imgur.com/a/PEyVu](http://imgur.com/a/PEyVu) ---
**Author:** ![ethanzinho](https://avatars.discourse-cdn.com/v4/letter/e/898d66/32.png) [@ethanzinho](https://forum.mautic.org/u/ethanzinho)\ **Post date:** [September 21, 2016, 2:17pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/2 "2016-09-21T14:17:47Z")
Every time I try to upload an image into Mautic I get the same error (see image). I’ve tried different sizes of images, different emails, and always the same. Any ideas?? [http://imgur.com/a/PEyVu](http://imgur.com/a/PEyVu) ---
**Author:** ![outhousetickets](https://avatars.discourse-cdn.com/v4/letter/o/ebca7d/32.png) [@outhousetickets](https://forum.mautic.org/u/outhousetickets)\ **Post date:** [November 3, 2016, 4:55pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/3 "2016-11-03T16:55:09Z")
I get the same error. Please help. I can’t build an email! ---
**Author:** ![c\_notari](https://avatars.discourse-cdn.com/v4/letter/c/3d9bf3/32.png) [@c\_notari](https://forum.mautic.org/u/c_notari)\ **Post date:** [November 3, 2016, 5:30pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/4 "2016-11-03T17:30:50Z")
Same here. I have a brand new installation, done with Bitnami, in an AWS machine. Any progress? ---
**Author:** ![c\_notari](https://avatars.discourse-cdn.com/v4/letter/c/3d9bf3/32.png) [@c\_notari](https://forum.mautic.org/u/c_notari)\ **Post date:** [November 3, 2016, 5:54pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/5 "2016-11-03T17:54:35Z")
Error message log: [quote][2016-11-03 17:24:18] mautic.ERROR: Uncaught PHP Exception SymfonyComponentHttpKernelExceptionNotFoundHttpException: “Requested URL not found: /apps/mautic/htdocs/media/images/074414b5f09845e9f5e90bc98074f9ba.jpeg” at /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Controller/CommonController.php line 465 {“exception”:"[object] (Symfony\Component\HttpKernel\Exception\NotFoundHttpException(code: 0): Requested URL not found: /apps/mautic/htdocs/media/images/074414b5f09845e9f5e90bc98074f9ba.jpeg at /opt/bitnami/apps/mautic/htdocs/app/bundles/CoreBundle/Controller/CommonController.php:465)"} [] [/quote] ====================== Folders: [quote] Folder/File Path Is writable /opt/bitnami/apps/mautic/htdocs/app/config/local.php Writable /opt/bitnami/apps/mautic/htdocs/app/cache Writable /opt/bitnami/apps/mautic/htdocs/app/logs Writable /opt/bitnami/apps/mautic/assets Writable /opt/bitnami/apps/mautic/htdocs/media/images Writable /opt/bitnami/apps/mautic/htdocs/translations Writable[/quote] ---
**Author:** ![pageagency](https://avatars.discourse-cdn.com/v4/letter/p/74df32/32.png) [@pageagency](https://forum.mautic.org/u/pageagency)\ **Post date:** [November 3, 2016, 9:14pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/6 "2016-11-03T21:14:26Z")
Same issue here. ---
**Author:** ![c\_notari](https://avatars.discourse-cdn.com/v4/letter/c/3d9bf3/32.png) [@c\_notari](https://forum.mautic.org/u/c_notari)\ **Post date:** [November 4, 2016, 12:08pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/7 "2016-11-04T12:08:31Z")
Workaround: I uploaded the images in my Worpress site and inserted them in the e-mail. Worked. But we need a fix. ---
**Author:** ![jay007](https://avatars.discourse-cdn.com/v4/letter/j/f05b48/32.png) [@jay007](https://forum.mautic.org/u/jay007)\ **Post date:** [November 7, 2016, 7:45pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/8 "2016-11-07T19:45:49Z")
Same problem have you found a fix? ---
**Author:** ![nickbuc](https://avatars.discourse-cdn.com/v4/letter/n/e36b37/32.png) [@nickbuc](https://forum.mautic.org/u/nickbuc)\ **Post date:** [November 22, 2016, 10:11pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/9 "2016-11-22T22:11:42Z")
Same problem. Is there a fix? ---
**Author:** ![Carlos\_BR](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carlos_br/32/1228_2.png) [@Carlos\_BR](https://forum.mautic.org/u/Carlos_BR)\ **Post date:** [November 23, 2016, 4:52pm UTC](https://forum.mautic.org/t/cant-upload-images-into-email/5412/10 "2016-11-23T16:52:21Z")
Sirs, good afternoon. Really staying pictures straight from the email occurs bugs yes. I hospet everything named site in wordpress, I pull the url of each image in the emails. That way he stopped with mistakes. Another thing I have also seen is when the SSL certificate expires, if it is not fixed in time, it can also give errors in the images.