# Can't view any contacts

**URL:** <https://forum.mautic.org/t/cant-view-any-contacts/9790>\
**Category:** Product Support\
**Created:** [October 27, 2017, 11:08am UTC](https://forum.mautic.org/t/cant-view-any-contacts/9790 "2017-10-27T11:08:11Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![phuquy1311](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@phuquy1311](https://forum.mautic.org/u/phuquy1311)\
**Post date:** [October 27, 2017, 11:08am UTC](https://forum.mautic.org/t/cant-view-any-contacts/9790/1 "2017-10-27T11:08:11Z")

</div>

After updating to 2.11, I can’t view any contacts.  
  
  
  
If I try to right click, open new window for any contact. The 500 Internal Server Error problem occurs.  
  
  
  
Below is the log

Code:

[2017-10-27 19:02:00] mautic.CRITICAL: Uncaught PHP Exception InvalidArgumentException: "The directory "/home/go.firetoeic.com/public\_html/app/cache/prod/annotations" is not writable." at /home/go.firetoeic.com/public\_html/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php line 92 {"exception":"[object] (InvalidArgumentException(code: 0): The directory "/home/go.firetoeic.com/public\_html/app/cache/prod/annotations" is not writable. at /home/go.firetoeic.com/public\_html/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php:92)"} []

  
Thank you

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<div class="post-metadata">

**Author:** ![phuquy1311](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@phuquy1311](https://forum.mautic.org/u/phuquy1311)\
**Post date:** [October 27, 2017, 11:08am UTC](https://forum.mautic.org/t/cant-view-any-contacts/9790/2 "2017-10-27T11:08:11Z")

</div>

After updating to 2.11, I can’t view any contacts.

If I try to right click, open new window for any contact. The 500 Internal Server Error problem occurs.

Below is the log

```auto
[2017-10-27 19:02:00] mautic.CRITICAL: Uncaught PHP Exception InvalidArgumentException: "The directory "/home/go.firetoeic.com/public_html/app/cache/prod/annotations" is not writable." at /home/go.firetoeic.com/public_html/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php line 92 {"exception":"[object] (InvalidArgumentException(code: 0): The directory "/home/go.firetoeic.com/public_html/app/cache/prod/annotations" is not writable. at /home/go.firetoeic.com/public_html/vendor/doctrine/cache/lib/Doctrine/Common/Cache/FileCache.php:92)"} []
```

Thank you

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<div class="post-metadata">

**Author:** ![awurman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/awurman/32/458_2.png) [@awurman](https://forum.mautic.org/u/awurman)\
**Post date:** [October 29, 2017, 11:03pm UTC](https://forum.mautic.org/t/cant-view-any-contacts/9790/3 "2017-10-29T23:03:24Z")

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Try this chmod -R 777 /var/www/html/mautic  
Its a permmision problem