# cid%3Ad98631b6f58c968f55267f8e100cec2e **URL:** \ **Category:** Product Support\ **Created:** [March 18, 2017, 12:56pm UTC](https://forum.mautic.org/t/cid-3ad98631b6f58c968f55267f8e100cec2e/7965 "2017-03-18T12:56:50Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![sarvesh.s](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@sarvesh.s](https://forum.mautic.org/u/sarvesh.s)\ **Post date:** [March 18, 2017, 12:56pm UTC](https://forum.mautic.org/t/cid-3ad98631b6f58c968f55267f8e100cec2e/7965/1 "2017-03-18T12:56:50Z")
Hi Teams I am also facing some problem in Email Send To Contact System Details : 1) Host - Shared Hosting 2) PHP - 5.6 3) As per Mautic System Info - All Folders are Writable 4) Email Setting - PHP Mail 5) Mautic Version - Latest Build (Installed Just 2 days before) My Error is : Failed to send to xyz@mydomain.com: Unable to open file for reading [cid%3A339dafa61a463944df69b6694d0bbfed@www.mydomain.com] (send) What i did? 1) Channels \> Email \> Code Mode \> Copy Paste My HTML Template Source code 2) Tested Email By \> Public Preview URL - It is perfect as expected (with images) 3) Contacts \> Selected contact \> Send Email 4) Selected Email (created in step 1) from list 5) Email Subject & Email body appeared automatically - but images are not visible - so enabled CODE VIEW In Mail Text Editor - found Img Scr = cid%3Ad98631b6f58c968f55267f8e100cec2e@www.mydomain.com 6) Even then i attempted for Send Email - it caused above error * * * Apart from above - wanted to understand the concept behind this random path automatically generated by Mautic - cid%3A339dafa61a463944df69b6694d0bbfed Thank you in advance ---
**Author:** ![sarvesh.s](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@sarvesh.s](https://forum.mautic.org/u/sarvesh.s)\ **Post date:** [March 18, 2017, 12:56pm UTC](https://forum.mautic.org/t/cid-3ad98631b6f58c968f55267f8e100cec2e/7965/2 "2017-03-18T12:56:50Z")
Hi Teams I am also facing some problem in Email Send To Contact System Details : 1. Host - Shared Hosting 2. PHP - 5.6 3. As per Mautic System Info - All Folders are Writable 4. Email Setting - PHP Mail 5. Mautic Version - Latest Build (Installed Just 2 days before) My Error is : Failed to send to [xyz@mydomain.com](mailto:xyz@mydomain.com): Unable to open file for reading [cid%3A339dafa61a463944df69b6694d0bbfed@www.mydomain.com] (send) What i did? 1. Channels \> Email \> Code Mode \> Copy Paste My HTML Template Source code 2. Tested Email By \> Public Preview URL - It is perfect as expected (with images) 3. Contacts \> Selected contact \> Send Email 4. Selected Email (created in step 1) from list 5. Email Subject & Email body appeared automatically - but images are not visible - so enabled CODE VIEW In Mail Text Editor - found Img Scr = cid%3Ad98631b6f58c968f55267f8e100cec2e@www.mydomain.com 6. Even then i attempted for Send Email - it caused above error * * * Apart from above - wanted to understand the concept behind this random path automatically generated by Mautic - cid%3A339dafa61a463944df69b6694d0bbfed Thank you in advance ---
**Author:** ![sarvesh.s](https://avatars.discourse-cdn.com/v4/letter/s/b5ac83/32.png) [@sarvesh.s](https://forum.mautic.org/u/sarvesh.s)\ **Post date:** [March 20, 2017, 5:20am UTC](https://forum.mautic.org/t/cid-3ad98631b6f58c968f55267f8e100cec2e/7965/3 "2017-03-20T05:20:46Z")
Hello Problem is resolved My bad - I have activated the Image Encryption option in Email Settings