# Clicks & Unique Click Tracking Problem **URL:** \ **Category:** Development\ **Created:** [November 27, 2017, 1:06pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990 "2017-11-27T13:06:04Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\ **Post date:** [November 27, 2017, 1:06pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/1 "2017-11-27T13:06:04Z")
Hello All, We have setup mautic and now facing clicks and unique clicks tracking issues. I have check in database, even tracking records are exists with counting hits, it is not showing on Reports and Emails details graphs. It can show page read counts only. ![email_details.png](http://go.wone.es/img/email_details.png) ![email_details_graph.png](http://go.wone.es/img/email_details_graph.png) You can see first image of email details where email have tracking links and one link have 1 click & unique click. However, it is not showing emails graph and report which you can see in second image. Can anyone help us to resolve this issues. ---
**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\ **Post date:** [November 27, 2017, 1:06pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/2 "2017-11-27T13:06:04Z")
Hello All, We have setup mautic and now facing clicks and unique clicks tracking issues. I have check in database, even tracking records are exists with counting hits, it is not showing on Reports and Emails details graphs. It can show page read counts only. ![](http://go.wone.es/img/email_details.png) ![](http://go.wone.es/img/email_details_graph.png) You can see first image of email details where email have tracking links and one link have 1 click & unique click. However, it is not showing emails graph and report which you can see in second image. Can anyone help us to resolve this issues. ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [November 27, 2017, 1:08pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/3 "2017-11-27T13:08:32Z")
@daveashish86 Have you updated mautic recently ? ---
**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\ **Post date:** [November 27, 2017, 1:22pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/4 "2017-11-27T13:22:00Z")
@bizcrony No, currently I have 2.9.1 version of mautic. ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [November 27, 2017, 1:26pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/5 "2017-11-27T13:26:20Z")
@daveashish86 you should update this. first , Have you checked error log? ---
**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\ **Post date:** [November 27, 2017, 1:27pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/6 "2017-11-27T13:27:43Z")
Yes, I will update it. But it was working before 1-2 days. Nothing shown in error logs. ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [November 27, 2017, 1:35pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/7 "2017-11-27T13:35:12Z")
@daveashish86 okey , cache and update schema ? ---
**Author:** ![McDuck4](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@McDuck4](https://forum.mautic.org/u/McDuck4)\ **Post date:** [November 27, 2017, 1:40pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/8 "2017-11-27T13:40:32Z")
I did not thought it was possible to track clicks in Mautic. Where is that function located at? ---
**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\ **Post date:** [November 27, 2017, 1:45pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/9 "2017-11-27T13:45:00Z")
@bizcrony I have cleared cache and updated schema also. ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [January 28, 2018, 4:06pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/10 "2018-01-28T16:06:48Z")
daveashish86, any news on this topic? I think I am facing the same issue. ---
**Author:** ![demondehellis](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/demondehellis/32/321_2.png) [@demondehellis](https://forum.mautic.org/u/demondehellis)\ **Post date:** [May 15, 2018, 12:29pm UTC](https://forum.mautic.org/t/clicks-unique-click-tracking-problem/9990/11 "2018-05-15T12:29:51Z")
It might be a timezone problem. I met the same issue when my account’s timezone was set up wrong. Charts use your system time, but your data operate with server’s timezone.