# Cloudways on Digital Ocean Installation Error 500
**URL:** https://forum.mautic.org/t/cloudways-on-digital-ocean-installation-error-500/27093
**Category:** Product Support
**Created:** [February 19, 2023, 10:57pm UTC](https://forum.mautic.org/t/cloudways-on-digital-ocean-installation-error-500/27093 "2023-02-19T22:57:52Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@gauchoplugins](https://forum.mautic.org/u/gauchoplugins)
#### Post date: [February 19, 2023, 10:57pm UTC](https://forum.mautic.org/t/cloudways-on-digital-ocean-installation-error-500/27093/1 "2023-02-19T22:57:52Z")
**Your software**
My Mautic version is: Latest
My PHP version is: 7.4
My Database type and version is: MariaDB 10.4
**Your problem**
My problem is: Receiving error after unzipping files and ensuring server configuration requirements:
These errors are showing in the log:
[Sun Feb 19 22:39:01.988175 2023] [proxy\_fcgi:error] [pid 16212:tid 140282573788928] [client 2603:3024:1707:ff00:bd44:7661:9e49:2189:0] AH01071: Got error ‘PHP message: PHP Warning: require(/home/713304.cloudwaysapps.com/xmunupsdhr/public\_html/vendor/autoload.php): failed to open stream: No such file or directory in /home/713304.cloudwaysapps.com/xmunupsdhr/public\_html/autoload.php on line 3PHP message: PHP Fatal error: require(): Failed opening required ‘/home/713304.cloudwaysapps.com/xmunupsdhr/public\_html/vendor/autoload.php’ (include\_path=’.:/usr/share/php’) in /home/713304.cloudwaysapps.com/xmunupsdhr/public\_html/autoload.php on line 3’
Steps I have tried to fix the problem: File permission reset, checking all server reqs
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [February 21, 2023, 8:39am UTC](https://forum.mautic.org/t/cloudways-on-digital-ocean-installation-error-500/27093/2 "2023-02-21T08:39:02Z")
Do you have a vendor folder?
Try this:
1. Install composer 2.
2. Run composer install in your mautic folder
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### Author:  [@gauchoplugins](https://forum.mautic.org/u/gauchoplugins)
#### Post date: [March 14, 2023, 7:42pm UTC](https://forum.mautic.org/t/cloudways-on-digital-ocean-installation-error-500/27093/3 "2023-03-14T19:42:16Z")
@joeyk do you know of any method where I can hire anyone in the Mautic community to help me out with this?