# Condition doesn't work

**URL:** <https://forum.mautic.org/t/condition-doesnt-work/9349>\
**Category:** General Discussion\
**Created:** [August 31, 2017, 1:55pm UTC](https://forum.mautic.org/t/condition-doesnt-work/9349 "2017-08-31T13:55:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![paulomarcos](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paulomarcos/32/212_2.png) [@paulomarcos](https://forum.mautic.org/u/paulomarcos)\
**Post date:** [August 31, 2017, 1:55pm UTC](https://forum.mautic.org/t/condition-doesnt-work/9349/1 "2017-08-31T13:55:13Z")

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Hello  
  
  
  
I’ve done a Mautic installation on my server and I’m set up a campaign. In the form I created a custom field (Select - Multiple).  
  
I’m trying to check if the user has selected “PCC” and send an email. I used “contact field value” and “form field value” and it does not work.  
  
[https://prnt.sc/gffehb](https://prnt.sc/gffehb)  
  
  
  
Can anybody help me?

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<div class="post-metadata">

**Author:** ![paulomarcos](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paulomarcos/32/212_2.png) [@paulomarcos](https://forum.mautic.org/u/paulomarcos)\
**Post date:** [August 31, 2017, 1:55pm UTC](https://forum.mautic.org/t/condition-doesnt-work/9349/2 "2017-08-31T13:55:13Z")

</div>

Hello

I’ve done a Mautic installation on my server and I’m set up a campaign. In the form I created a custom field (Select - Multiple).  
I’m trying to check if the user has selected “PCC” and send an email. I used “contact field value” and “form field value” and it does not work.  
[https://prnt.sc/gffehb](https://prnt.sc/gffehb)

Can anybody help me?

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [August 31, 2017, 2:15pm UTC](https://forum.mautic.org/t/condition-doesnt-work/9349/3 "2017-08-31T14:15:33Z")

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try to run the cron to rebuild the campaign

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<div class="post-metadata">

**Author:** ![paulomarcos](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paulomarcos/32/212_2.png) [@paulomarcos](https://forum.mautic.org/u/paulomarcos)\
**Post date:** [August 31, 2017, 3:12pm UTC](https://forum.mautic.org/t/condition-doesnt-work/9349/4 "2017-08-31T15:12:33Z")

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Yes, I run The cron:

```auto
php /path/to/mautic/app/console mautic:campaigns:rebuild
```

I have configured all cron. The first contact is sending, but the email of the “condition” I receive nothing.

[https://mautic.org/docs/en/setup/cron\_jobs.html](https://mautic.org/docs/en/setup/cron_jobs.html)

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<div class="post-metadata">

**Author:** ![paulomarcos](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paulomarcos/32/212_2.png) [@paulomarcos](https://forum.mautic.org/u/paulomarcos)\
**Post date:** [August 31, 2017, 6:46pm UTC](https://forum.mautic.org/t/condition-doesnt-work/9349/5 "2017-08-31T18:46:46Z")

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I was edit a contact. I saw that the custom field, created by me, was missing data, even selecting items on the form.  
Is it bug?